Contact Smart Bird ID

Contact Smart Bird ID Support

Published by on 2024-01-04

About: Identify birds with your camera or your microphone! Just point to the bird and
we'll ID it for you. Over 1000 bird species from the United States (USA) and
Canada are available, with plenty more from around the world.



How to Contact Smart Bird ID Customer Service/Support

Smart Bird ID Contact Information

Listed below are our top recommendations on how to get in contact with Smart Bird ID. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Smart Bird ID. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Yellow Cardinal Inc.

E-Mail: [email protected]

Website: Visit Smart Bird ID Website

74.07% Contact Match

Developer: Cornell Lab of Ornithology

E-Mail: [email protected]

Website: Visit Cornell Lab of Ornithology Website





Privacy & Terms:

https://smart-bird-id.firebaseapp.com

https://www.websitepolicies.com/policies/view/X79wAsiF




Reported Issues: 4 Comments

4.7 out of 5

By Helen McLeod

5 months ago

I received mail today about paying an annual fee but I have already just been debited an annual fee. Please check that I haven't been charged twice

By trefoiles


Worthless for song ID’s

If the developer would like me to purchase the ad free version it would help if it would correctly ID a bird ! I started my test with a Northern Cardinal whose call I knew. To be able to start a recording I had to listen to a 30 second commercial. Of course the bird had stopped singing by the time the commercial was finished. So I tried again and after another 30 seconds the matches were first a starling, next an American goldfinch and best of all a male mallard. When I selected one of the “matches” I got a screen with several calls, songs and some other choices. After playing the first call which did not match at all I tried to select another. I would only be able to listen to another listed call if I purchased it or listened to another 30 second commercial. Of course, I could not reject the choice I made and choose another without starting over. Needless to say I will not purchase the ad free version and will delete the App.



By Men Igna


Advertisements/Accuracy

This app is fun to use as I am a longtime bird enthusiast. My primary issue is every time I try to identify a bird either through song or by camera, I must watch a 30 second advertisement first. Usually the bird is long gone by the time the ad finishes. The accuracy of the bird identifier is about 50%. We had a bird singing all night, the app identified the song as a Mockingbird. Next day I saw the Mockingbird singing the same song. Today I saw and heard a crow clucking in a tree. I ran the song identifier and 30 seconds later it indicated the bird was either a Veery or a Marsh Wren, which is not even close. I attempted to use the camera ID but the bird was gone before the ad finished. I also find it annoying every time I search for information I need to visit the store. I use other bird identifier apps, as I am trying to determine which one I will spend money. This one is among the more accurate ones, but that is not saying much. I have no problem spending money on an app to rid the ads, but not if the app is not accurate. The search continues...



By h8hackers


Multiple Birds

There’s multiple birds in my yard & I wanted to know which ones. I had to screenshot to save to show the neighbors since we feed them. But when I go to confirm a bird, it only lets me confirm one of six that are in my area. I can’t go back & look at all the birds & their calls, etc. You’d think if it confirmed several birds, that when I stopped the recording, I’d be able to go & scroll through all of them, but nope & that’s disappointing! Otherwise I’d give you 5 stars! If you could find a way to fix that eg: so ppl know that there’s starlings in my back yard & they’re a pain, others might want to know their location bcz of how destructive they are to other nesting birds! Please try & fix this & save all of the birds that it has recognized & we can go back & add each one & not just look at the ‘one’ we accepted! Thank You in Advance esp if you’re able to modify the app to do this!




Have a Problem with Smart Bird ID? Report Issue

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Why should I report an Issue with Smart Bird ID?

  1. Pulling issues faced by users like you is a good way to draw attention of Smart Bird ID to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Smart Bird ID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Smart Bird ID.


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