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Contact Song Sleuth Bird Song Analyzer Support


Company Name:

About: Wildlife Acoustics is a provider of bioacoustics monitoring systems for researchers, scientists and
government agencies.

Headquarters: Maynard, Massachusetts, United States.


 
  2023-05-12

Song Sleuth Bird Song Analyzer Customer Service 👿🤬😡😠💢😤

Song Sleuth Bird Song Analyzer Contact Information

Listed below are our top recommendations on how to get in contact with Song Sleuth Bird Song Analyzer. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Song Sleuth Bird Song Analyzer. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Wildlife Acoustics



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Song Sleuth Bird Song Analyzer Website

Privacy Policy: https://www.wildlifeacoustics.com/privacy-policy

Developer: Wildlife Acoustics, Inc.


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Read 3 Customer Service Reviews 😭😔💔

3.2 out of 5

poor support - has only ID'd 2 birds correctly in the hundreds of recordings I have made

2022-05-08

by Old_grouse_herder

first the app functionality- if your purchasing this to ID birds by song save your $. In the hundreds of recordings Ive made since 2017 the app has ID'd two birds correctly. As such this app is only used to record songs and upload to eBird for my birdsong life list.

second- app support. there is none. i purchased this app in 2017 for 9.99. when i purchased my new phone the app didn't come across and showed that I had to purchase it again. i contacted Wildlife Acoustics who referred me back to the app store. after two hours on the phone and repeating the issue multiple times to multiple representatives at Apple Support I was told to just purchase and download it again. When I did this it said you already own a copy and would I like to download it for free (tell me something I don't know). So if you make this purchase realize you will be wasting time trying to maintain your 9$ purchase on an app that doesn't do what it says it does. Once you realize that good luck with support!

Don’t remove features that work!

2022-05-15

by Meghana27

I like this app better without the “improvements”.
The new selection box makes me select the particular bird song I’m interested in and then makes me select one of the possible matches. If I knew which bird is singing, I wouldn’t need the app in the first place!!
We have a wooded area in our backyard which is home to lots of local bird. It’s very rarely that we can actually see the bird that is singing. And that is exactly why I need the app. Making me select the bird species that I think is singing based on short-listed suggestions defeats the purpose.
I don’t see a way to turn off the selection box.
I’m okay with the app making close guesses as to which bird species it might be based on my location like it did before but now it seems useless to me.

Great concept-doesn’t work

2022-05-22

by Jimmyfritz

Every birders wish-just record the song and it IDs the bird for you. I tried it out on several birds which I could see or whose song I was already familiar with. In only one case was the correct bird even among the choices. I then tested it at home on recordings from Cornell Macaulay Library with very poor result. Even the format, giving a choice of three or four birds, isn’t really helpful. If I could see the bird to confirm it I wouldn’t need the app. This format works well for some nature apps like iNaturalist where you can compare their suggestions to an actual plant or insect in front of you or in a photo you took. I gave Song Sleuth two stars versus one as I did find the graph of the recording useful to help me envision the differences between songs in another birdsong learning app I have.


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