Contact DUC App

Contact DUC App Support


Company Name:

About: DUC App Platform, a feature-rich, end-to-end system, for cross-border, local
payments & foreign exchange to launch in early 2020. Decentralized Units of
Currencies (DUC) are one-to-one, exact and stable digital versions of real, fiat
money, ideal for everyday banking, financial inclusion, geolocation & social
messaging payments with live & visual settlement.


 
  2026-04-22

DUC App Customer Service 💢

Hard-to-find customer service info can be a red flag. Is DUC App Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Duales



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit DUC App Website

Privacy Policy: https://www.freeprivacypolicy.com/live/6225c072-cc2f-4416-82af-1954116f328d

Developer: DUC App Corporation





Can I trust DUC App app?

Protect your data and wallet. We investigate the developer's website (Ducapp.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

3.6 out of 5

Tim Cook should remove this app from the Store

2025-09-19

by Josexsquared

After several attempts to use this app's service and writting to customer service I decided to post this review. This is probably one of the largest scams in the entire App Store. The app technical support does not provide solutions after countless times of trying to register user, instead of having a better care of their users for having a frustrating buggy app all they do is lock your account while they still have your data. The app in incredibly glitchy, it signs you out while putting in your data, when every field is filled it doesn't grab or save them, if you are in need of a technical support you can seat, wait and die because it will never come. This kind of trashy software doesn't even meet the standards of a poor business, quite frankly they shouldn't be permitted in the App Store and should be removed.

Dead end app

2025-09-20

by MalcDaddy

Really disappointed with this app as it was recommended but doesn’t seem to work. I’m trying to send money to friends in Cuba but I can’t even complete my profile. I’ve had to input my info 5 times and still the app won’t let me save and continue. I tried calling the number under help and that was a dead end. I am willing to change the review if I can get some tech support but as of now it’s no good.

Terrible app, can’t use it

2025-09-21

by Dashing Thru The Snow

Not user friendly. How do you even navigate this thing. Tried many times to top and send money and couldn’t. The camera to take a pic of your card is front facing and faulty.




Have a Problem with DUC App? Report Issue




Why should I report an Issue with DUC App?

  1. Pulling issues faced by users like you is a good way to draw attention of DUC App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a DUC App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using DUC App.


Alternatives