AVG app not working? crashes or has problems?

AVG Status

Last Updated on 2024-10-17 by AVG eCommerce CY Limited

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Summary of AVG Problems 😠👌🔥

- Pay additional fee for each device on the same home network

- No details of what the software is doing

- No documentation to give details when it notifies of an attack

- Privacy browsing is on, you cannot make any app work

1 Reported Issues: 😵🆘🛟🚨📢

Mike Day

2023-03-18

logged in to AVG account but android app says login failed - both google and email. trying to turn on passport hacks.

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Common AVG Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AVG app on iOS and Android devices. Solve all AVG app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AVG iPhone Issues and Solutions

AVG iOS app crashes, not working, errors
AVG iOS app network issues
AVG on iOS has black/white screen

AVG Android App Issues and Solutions

AVG has errors/crashing/not working
AVG server network connectivity issues
AVG has black screen

AVG iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AVG app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AVG app crashes or not working on Iphone (iOS):

Close and restart the AVG app on iPhone
Update AVG app to the Latest Version for iOS
Uninstall and reinstall AVG iPhone app
Update your iPhone to the latest iOS version

Fix AVG on iPhone unable to connect to server/internet connection issues::

To resolve AVG network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AVG black/white screen (blank screen) on iPhone:

Follow the AVG iOS app troubleshooting guide Here →

AVG Android App Issues and Solutions

Fix AVG not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AVG app issues:

Force Stop the AVG App
1. On android, goto "Settings" » click AVG app. » click "Force Stop".

Update AVG to the latest version on PlayStore

Clear AVG App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AVG app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AVG.

Fix AVG unable to contact server/ AVG internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AVG » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AVG » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AVG on android.

Solve AVG black/white screens issue on Android:

Follow the AVG android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AVG eCommerce CY Limited, developers of AVG.

About this app

A built-in VPN will ensure that your browsing remains safe and private, no matter where you are or what you’re doing. - Trial: A year-long subscription comes with a 14-day free trial. Automatically scans your current wireless connection to ensure it’s safe and uncompromised — and if any trouble is detected, we’ll let you know right away. We’ll send you a notification right away if any account passwords linked to your email are leaked online, so you can change them as soon as possible. Hide your photos in an encrypted vault, accessible via PIN, Touch ID, or Face ID — so your private photos stay truly private. Monthly subscriptions have a 7-day free trial. - Auto-renewal is turned on by default. You can turn it off anytime before 24 hours of your current subscription period ending.