Safe Notes app not working? crashes or has problems?

Safe Notes Status

Last Updated on 2020-10-10 by Vu Thi Loan

I have a problem with Safe Notes

Are you having issues? Select the issue you are having below and provide feedback to Safe Notes.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Safe Notes - Color by Note App? Report Issue

Common Safe Notes Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Safe Notes app on iOS and Android devices. Solve all Safe Notes app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Safe Notes iPhone Issues and Solutions

Safe Notes iOS app crashes, not working, errors
Safe Notes iOS app network issues
Safe Notes on iOS has black/white screen

Safe Notes Android App Issues and Solutions

Safe Notes has errors/crashing/not working
Safe Notes server network connectivity issues
Safe Notes has black screen

Safe Notes iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Safe Notes app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Safe Notes app crashes or not working on Iphone (iOS):

Close and restart the Safe Notes app on iPhone
Update Safe Notes app to the Latest Version for iOS
Uninstall and reinstall Safe Notes iPhone app
Update your iPhone to the latest iOS version

Fix Safe Notes on iPhone unable to connect to server/internet connection issues::

To resolve Safe Notes network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Safe Notes black/white screen (blank screen) on iPhone:

Follow the Safe Notes iOS app troubleshooting guide Here →

Safe Notes Android App Issues and Solutions

Fix Safe Notes not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Safe Notes app issues:

Force Stop the Safe Notes App
1. On android, goto "Settings" » click Safe Notes app. » click "Force Stop".

Update Safe Notes to the latest version on PlayStore

Clear Safe Notes App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Safe Notes app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Safe Notes.

Fix Safe Notes unable to contact server/ Safe Notes internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Safe Notes » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Safe Notes » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Safe Notes on android.

Solve Safe Notes black/white screens issue on Android:

Follow the Safe Notes android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vu Thi Loan, developers of Safe Notes.

About this app

It also allows you to insert images and sounds into your secure notes & you can edit your secure notes anytime with the secure Notes Editor function. ***** Safe Notes makes it easier for you to note down lectures or keep secure notes for your school, college or university classes. ***** Safe Notes your secret notes and to-do lists with a passcode, pin code or pattern. You can also update checklists and to-do lists for shopping, work, or any other purpose.