Are you having issues? Select the issue you are having below and provide feedback to WatchPAT.
- App requires access to photos, media and files on device
- Invasive of one's privacy
At the end it says it’s transmitting the data, however it’s stuck at 85%. Is the data still there? How long do I wait? It’s been 25 minutes of waiting already.
After putting in batteries says serial is not registered
Device serial number is not registered.
No matter how many batteries I try. It says they are dead. They are brand new and I checked with a meter
After I press ready, it says the device isn't registered. I can't get to the screen to enter my code
No matter how many brand new batteries I put in the message is batteries are degraded and does not work
When I push Ready button says Serial number not register. Close app and app closes. Tried everything with no luck.
Says my serial number is not registered
I was contacted by doctor who stated all the data did not download. This is the second test/time.
I was contacted by doctor who stated all the data did not download. This is the second test/time.
When I woke up in the morning I pushed the "End Recording" button and I get the following message. "You can end recording only in 00.00.00" and an OK button on the bottom. When I push "OK" it sends me back to the previous screen.
When I woke up in the morning I pushed the "End Recording" button and I get the following message. "You can end recording only in 00.00.00" and an OK button on the bottom. When I push "OK" it sends me back to the previous screen.
I have a error code 0040
When I woke up in the morning I pushed the "End Recording" button and I get the following message. "You can end recording only in 00.00.00" and an OK button on the bottom. When I push "OK" it sends me back to the previous screen.
After putting battery in, app states "User not Registered "
User not registered error message on 2nd night when I logged into the app. Very disappointed in the number of issues.
After putting battery in watch and hitting next "user not registered" comes up.
Complete guide to troubleshoot WatchPAT app on iOS and Android devices. Solve all WatchPAT app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Itamar Medical, developers of WatchPAT.
Caution: Federal law restricts the this app™ONE device to sale by or on the order of a licensed healthcare practitioner. Please use the this app™ONE APP only if you were provided with the this app™ONE device through a licensed healthcare practitioner. this app™ONE product is a used as a diagnostic aid for the detection of sleep related breathing disorders. Please seek a doctor’s advice in addition to using WatchPAT and before making any medical decisions.