myScooter app not working? crashes or has problems?

myScooter Status

Last Updated on 2020-02-14 by Lukas Schardt

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Common myScooter Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myScooter app on iOS and Android devices. Solve all myScooter app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

myScooter iPhone Issues and Solutions

myScooter iOS app crashes, not working, errors
myScooter iOS app network issues
myScooter on iOS has black/white screen

myScooter Android App Issues and Solutions

myScooter has errors/crashing/not working
myScooter server network connectivity issues
myScooter has black screen

myScooter iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever myScooter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix myScooter app crashes or not working on Iphone (iOS):

Close and restart the myScooter app on iPhone
Update myScooter app to the Latest Version for iOS
Uninstall and reinstall myScooter iPhone app
Update your iPhone to the latest iOS version

Fix myScooter on iPhone unable to connect to server/internet connection issues::

To resolve myScooter network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix myScooter black/white screen (blank screen) on iPhone:

Follow the myScooter iOS app troubleshooting guide Here →

myScooter Android App Issues and Solutions

Fix myScooter not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent myScooter app issues:

Force Stop the myScooter App
1. On android, goto "Settings" » click myScooter app. » click "Force Stop".

Update myScooter to the latest version on PlayStore

Clear myScooter App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "myScooter app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch myScooter.

Fix myScooter unable to contact server/ myScooter internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click myScooter » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got myScooter » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch myScooter on android.

Solve myScooter black/white screens issue on Android:

Follow the myScooter android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lukas Schardt, developers of myScooter.