Contact Dex Support
Company Name: Dana HQ, Inc.
About: Dex is a personal relationship manager and CRM that reminds you to keep in touch
with people you would otherwise forget.
Visualize, manage, and stay on top of
all your relationships.
Dex Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Dana HQ, Inc.
Verified email ✔✔
E-Mail: contact@getdex.com
Website: 🌍 Visit Dex Website
Privacy Policy: https://getdex.com/privacypolicy
Developer: Dex PRM
Privacy & Terms:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula
3 Most reported problems 😔💔
Broken at every turn
by RCPeterson
Sadly, this app didn’t do anything it promised to do, and was too glitchy to use.
I couldn’t sync with LinkedIn either in the app or the website, in spite of successfully going through the right process and trying for several hours. No contacts loaded. I only have a few hundred to load, so that shouldn’t be a problem.
And when trying to import contacts from my phone, the checkboxes to pick which contacts to import were so glitchy it made the feature unusable. When I would try to uncheck a contact I didn’t want to import, the app would uncheck a different contact instead! Or the checkboxes just wouldn’t respond at all. It was totally sporadic and maddening. It was impossible to select the right contacts to import.
For the few contacts that I was able to import, the rest of the app was laggy and glitchy too. The map view wouldn’t load at all, even though a few of my contacts have locations.
And the website loaded the map, but didn’t show all my contacts that have locations on it.
I have the latest updated app and I’m on a fast WiFi connection with a good phone that runs all other apps just fine.
I’m bummed. I was really excited about this product.
“Needs a lot of work” would be understatement of the year
by Omar Higgy
I was really excited about the idea of this app so that’s why I signed up. I ended up deleting it last week and removing all of my data i had uploaded because it just did not operate the way I had hoped. Some of the primary problems were that it kept not saving contacts when i created them. For instance, I had a contact set up as “mom“ and saved it and it didn't show up. Not a big deal but still, feels kinda important. Still have a lot of bugs to work out.
Is there any support?
by Simon482
My contacts have a different field name for EMAIL and PHONE so none of those imported. I asked them twice and just sent another request on how to handle it. So not a good import system at all, and no customer support. Be careful when you import or you may get 2 phone numbers out of 2000 and same with emails. There are so many things that are unclear and the online support system is incredibly weak. Such a shame because this actually looked like the app I was always wanting...
Have a Problem with Dex - Rolodex and Personal CRM? Report Issue
Why should I report an Issue with Dex - Rolodex and Personal CRM?
- Pulling issues faced by users like you is a good way to draw attention of Dex - Rolodex and Personal CRM to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Dex - Rolodex and Personal CRM customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Dex - Rolodex and Personal CRM.
