Contact Kodex Support
Company Name: Bruno Philipe Resende Silva
About: Kodex is an advanced code editor which brings powerful and desktop-class editor
features to your iPad or iPhone:
* Multi-caret editing, to quickly transform
code selections.
* Regex search and replace, with template matching and
replace-all-matches.
Kodex Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bruno Philipe Resende Silva
Verified email ✔✔
E-Mail: service@kodexapp.at
Website: 🌍 Visit KODEX Website
Privacy Policy: http://www.kodex.at/datenschutz.php
Developer: KODEX VerlagsgesmbH
3 Most reported problems 😔💔
Abandoned by app developer
by Michael Robert Dolgon
This app used to be quite good, at the time when it was still being actively developed, at least, it was competitive with other similar applications available for iOS/iPadOS.
However, the developer has not pushed out any updates to this app in over 2 years now, which is basically a lifetime in the world of the App Store where things move even quicker than the regular software world. I wish Apple would do more to notify people of the status of the app…something like a highlighted block of bolded text that says “Note: This application has not been updated in (X amount of time) and we have received a number of complaints from users regarding bugs/broken features.”, there’s way too much stuff like this on the App Store. Oh well.
Unusable
by Teamcaffeine
Crashes when trying to open a simple html or css file, no matter the size. Seemingly abandoned. Always makes me sad when good looking software gets left behind. One could however argue that it's our excessive rate of evolution in technology, which makes it soo difficult to continuously keep software up to date, especially in the mobile-app field.
Ongoing Stability Issues
by TryingToDevSeriously
To provide as much system information as possible, these experiences are from a user using a 2018 iPad Pro 12.9 with a Bluetooth keyboard. The Bluetooth keyboard is a Logitech K811.
I have used this application for about 9 months exclusively via an external keyboard. I have observed some instances of crashing while holding down the backspace key, but these instances have drastically increased with iPadOS. Either much less time holding down the backspace key is needed for a crash or some other keystroke-related action is causing a crash. Beyond that, this is a very intuitive editor which has the syntaxes, character formatting, etc. for my needs, and a lot of the features have transitioned successfully to iPadOS.
Have a Problem with Kodex? Report Issue
Why should I report an Issue with Kodex?
- Pulling issues faced by users like you is a good way to draw attention of Kodex to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Kodex customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Kodex.
