Contact Icelandair

Contact Icelandair Support


Company Name:

About: Using our app is effortless: plan your travels, manage your journey all the way,
keep track of your upcoming and past trips, see flight status changes, find
terminal and know which gate your flight departs from. Save time and check-in
before you arrive at the airport, whether you are traveling solo or as a party.



Icelandair Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Icelandair ehf.



Verified email ✔✔

E-Mail: mobile-app@icelandair.is

Website: 🌍 Visit Icelandair Website

Privacy Policy: https://www.icelandair.com/support/terms-and-conditions/privacy-policy/

Developer: Icelandair








3 Most reported problems 😔💔

4.7 out of 5

App for Iceland air awful

2024-09-17

by Hhalloween

Trying to navigate the Iceland air app is awful. Double charged for meals (it didn’t show as purchased so tried again) credit card charged twice. Won’t allow me to get my boarding pass. Checked it and now it won’t show my flight information. Very frustrating. Now I have to spend time disputing the charge as credit card won’t cancel until charge goes through then it will be too late!

Password expired after first log in??

2023-12-27

by Zippityz

I created a Saga account to use the app for our trip next week. Everything went fine until I tried to log in and the app told me my brand new password had expired. When I tried to fix this on the Icelandair website, the password reset email they sent me directs me to their business travel portal which is only in Icelandic….hope our flights go smoother than this process.

All I get is Logo

2024-09-12

by Inga Scheckel

Day 2 and all I get is the logo!


Have a Problem with Icelandair? Report Issue




Why should I report an Issue with Icelandair?

  1. Pulling issues faced by users like you is a good way to draw attention of Icelandair to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Icelandair customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Icelandair.


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