Contact Tailscale Support
Company Name: Tailscale Inc.
About: Securely connect to anything on the internet with Tailscale. Built on
WireGuard®, Tailscale is networking technology that enables you to make finely
configurable connections, secured end-to-end according to zero trust principles,
between any resources on any infrastructure.
Tailscale Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tailscale Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Tailscale Website
Privacy Policy: https://tailscale.com/privacy-policy
Developer: Tailscale Inc.
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3 Most reported problems 😔💔
Great idea horrible app
by Bryanmn
- on demand fails me so often I can no longer TRUST it. It simply fails to run. Or gets STUCK. Why have this totally broken feature? It’s not reliable.
- the new widget is WRONG most of the time. It’s beyond useless. It shows off right now but the app shows on.
At a service level, tailscaled, has also failed me numerous times with dead connections.
Every time I mention these problems to other people they wonder why I bother using this app or service.
With how popular this is and how much money they must bring in I am confused why the BASIC FUNCTIONALITY is broken.
Great idea. Great when it works. Bad maintainers.
To whoever reads this: please fix this stuff and prove me wrong.
App currently not practically usable due to extremely high battery drain
by The-Blue-Spirit
The app and service are great functionally, but there’s currently an issue with the app on IOS devices causing the app to consistently drain battery life 24/7 regardless of whether you’re actively transferring data through the mesh network. Leaving my phone unplugged with a full charge at night with the app running will drain the battery by 10-30% in 7 hours. Battery drain without Tailscale installed is <10%. After checking the Tailscale forums this seems to be a common and unresolved issue. Until it’s resolved it’s just not practical to use this app on a daily basis.
It works, but it’s not great.
by 035847584839292020035857842
The networking aspect of this app is exactly what you’d expect, it functions great. The problems are with the interface itself.
The main toggle switch has poor state management and often displays “needs authorization” when it is just waiting for the network on a cold start, for example. It also lacks support for switching between multiple accounts.
This is a feature on the desktop clients and it makes it difficult and time consuming to have to purge my session entirely and re-auth everytime I want to switch organizations, since I use TS at work and personally as well.
Please address these issues as soon as possible if you are not already. I believe they are most certainly a common frustration for regular users.
Have a Problem with Tailscale? Report Issue
Why should I report an Issue with Tailscale?
- Pulling issues faced by users like you is a good way to draw attention of Tailscale to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tailscale customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tailscale.
