Contact Senpex Courier Support
Company Name: Senpex LLC
About: If you are looking for an opportunity to earn high commissions, and work around
your personal scheduled, BECOME A SENPEX COURIER! As a Senpex courier you are
in-charge of your schedule. Work when you want and where you want; you can work
as little or as much as you want to meet your busy personal schedule.
Senpex Courier Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Senpex LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Senpex Courier Website
Privacy Policy: https://web.senpex.com/courier-privacy-policy
Developer: Senpex
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5 Most reported problems 😔💔
I have been trying to get paid for weeks. I received some initial payments then it said my bank account was unverified but did not tell me how to verify it. I then was told to get stripe. I have it set up but am still not able to connect stripe account to the senpex account for payments. Does anyone have any suggestions. None of the phone numbers work either.
If sinplex would improve and pay out same day on jobs, if not instantly like so many other apps do they would probably be a top tier app because they have the manpower, obviously to have actual dispatchers that call and watch the jobs as they're delivered, which is good for the customer, it's. Also, good for the driver to have the on call help. But I get concerned that maybe whoever is running the company or calling the shots is a little bit tight, they don't want to spend the extra past that they want to make millions of dollars. But at the driver's loss or something along that line, it just doesn't seem like a very good setup, whenever you have to wait. Days and days to get paid , and you're spending lots of money on gas..
DONT USE THIS COURIER
by 16ughinm6n
I had this app for a month and only got one trip from them. And that trip was already assigned to someone else so when I went to go pick it up, it was already gone. The crazy thing is whenever I go active. I wouldn’t get any trips but when I’m not active it will say I got a trip then it would already be assigned to someone else and it will say oh well if you do not accept this trip, your rating will go down, but I never got a chance to see the trip. I never got a chance to accept the trip. It was already gone the moment I even looked at the phone. to get in contact with support is a whole Nother thing. I would text them from the app and literally a day or maybe three days later somebody would actually respond, I was at one point told somebody will get in contact with me, but they never did so. Don’t waste your time using this app I even have screenshots of conversations well suppose conversations of me trying to get a contact with support.
Terrible Driver Support
by Ms. Vmj
Driver support is the worst. I received a call as I was pulling up to pick up a delivery 10 minutes before pick up time asking if I was going to pick up. I don’t mind receiving the call but the problem is the dispatcher was so NASTY. I will never answer their call while I’m delivering. Another issue is that the dispatcher sends messages while I’m almost at the pick up every trip. When driving, sometimes it’s hard to know that a message is coming through the app. When I stopped at a light on my way to pick up another order I saw a new message had come through asking if I was going to pick up the delivery and then the dispatcher cancelled the order. I was 2 minutes away. I texted “driving” then they added the order back. You would think that the company would read these reviews and address the concerns with their dispatchers to make for a better experience for drivers which ultimately make for a better experience for the customer.
Thrash 🚮🚮🚮🚮🚮
by Roni Jerome Edwards
In California the state law for gig workers independent contractors were are supposed to be receiving prop 22 to Atleast make the bare minimum wage I’ve literally drove for senpex well over 2 weeks and was not compensated they have not sent me my prop 22 earnings in no form I’ve spent more money in gas then I actually made example I’m spending $300 a week on the trips I’ve done in the past 2 weeks and I mean we’ll over 15 days straight i didn’t even make the gas money back either week at all not even close to it and not only that for some strange reason they want to pay u by the week funds are not immediately available like other apps they hold onto drivers money u literary have to hustle other apps to make up wages that’s lost senpex is by far worst than roadie worst than Uber or Uber eats or any other app I’ve used for the past 7 years hands down I’ll be suing them for my earnings
Have a Problem with Senpex Courier? Report Issue
Why should I report an Issue with Senpex Courier?
- Pulling issues faced by users like you is a good way to draw attention of Senpex Courier to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Senpex Courier customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Senpex Courier.
