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  2025-10-23

My Care Central Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: [email protected]

Website: 🌍 Visit My Care Central Website

Privacy Policy: https://www.mycarecentral.com/privacy-policy/

Developer: Graham Healthcare Group







3 Most reported problems 😔💔

3.7 out of 5

Not sure what the point is

2025-02-28

by Mur-Lou

As far as I can tell, there is no way to read any of the notes the care team write. You can send them a message, but I haven’t had much success with a response. I was hoping I could have a good idea of what was happening, but it is basically a waste of time. I just don’t get it.

Useless

2025-03-01

by Erifnus

I cannot get the message function in this app to work. The app just closes every time I try to write a message. Just when you need an app to work as your father dies…awful.

Needs a lot of work

2025-03-02

by Djembe1

Confusing user interface. No clear idea of what does what or what to tap to do what you want. Messages don’t get to your intended recipient, and nothing the care team records makes it to the app. Tapping “My Caregivers” crashes the app.




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Why should I report an Issue with My Care Central?

  1. Pulling issues faced by users like you is a good way to draw attention of My Care Central to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Care Central customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Care Central.


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