Tangelo - Get Food Prescribed! Reviews

by PimpMamiFany

They really only deserve 1 star because they are actually providing some food. But they are so inconsistent. I got the $600 free for food but those boxes of food are definitely not worth the price for what they send you. Idk who's donating to them to provide free $600 but they're definitely making a profit. You buy a $50 box of dairy and protein and it's really worth like $30 (if that) market value. Not to mention they take forever to send you the boxes you order. I've ordered three times and the three times there have been an issue. One order placed in December never came (talking to them now) one took 3 weeks to get here and the last order was missing a box because they ran out? And that box never came. If you qualify for the free money everything you're getting is for free and we should be grateful, which I am. But the service is terrible, you don't get your orders quickly if you're someone in need and this is definitely a scam to make someone else money so don't doubt that.

Edit: Oh they're taking money from LA county's food security branch for Covid 19

by Anonoymous4546

Tangelo is 100% a scam. First off, they will take ages just to “approve” your current address. After waiting a while, you will be able to “place” and order which will convince you this may not be a scam. Then, they will cancel your order the day you are supposed to receive it, and when you contact them they will ensure no such thing has taken place. The contact support offered within Tangelo are bots and not very helpful. Save your time please, Tangelo is a scam. Do not download it and do no believe the replies stating otherwise.

by Fnakennfksks

While they do deliver the food, all three times they have attempted to deliver it to a nonexistent address and each time I wrote to them explaining the situation. And every time I explained the situation they’d say they were hard at work, that they are taking this matter very seriously, that they were working on it at the moment. Personally I do not understand how one could constantly get the address wrong. It shouldn’t even have happened once. Aren’t addresses supposed to be sent electronically which essentially eliminates all errors? And why was it wrong all three times that I ordered? I also know for a fact that I put the correct address in. I showed the employees my order which shows my order number and address. In addition, I also typed my address out for them in our conversation and yet again and again it’s the same responses with absolutely no effort whatsoever to fix the problem.

by Cathie._.cat

I’ve redownloaded Tangelo , I’ve restarted my phone, I’ve done so many things to have Tangelo work but all it does is glitch and show me the same pages even after I was deemed as qualified and approved. I do not see any other page on Tangelo other than the one that makes me answer the questions and submit my documents. I’ve heard from other users that they face the same problem. This HAS to be fixed ASAP.

by Customer Nancy

Every time there is something missing in the order. When you reflect to them, they will only reply and have no action to give you the miss items.

by What Else All Are Taken

It was great receiving those free foods but 2 boxes mostly contain the same food items. Lots of carrots and cabbage. Sometimes the bananas are rotten. Contents of 4 boxes fits well in just two boxes since they fill only less than half of each box. Last delivery was only one week apart instead of three. Appreciative of the kindness and generosity of your store donors especially the 99 cents store where most of the items come from. Thank you very much everyone.

by Kassi Tude

This is a real program. Tangelo is shady looking and they give automated responses that seem fake. They will also leave you hanging and not tell you that there’s a problem with your documents. I had to keep pestering them and threaten to report them to get an actual real customer service response (maybe don’t be as much of a jerk as I was). If you already applied, keep at them, you will prob need to submit documents again (black out any account numbers or ss numbers). Make sure you submit them to a customer service rep and they’ll tell you that day if there’s a problem. There are probably many people going without help because of Tangelo design and opaque verification process.

by LylyG

I give it three because Tangelo is easy to use. There’s just issues with people getting back to you and the delivery service. I’ve had an order that consisted of 2 boxes and only received 1. No one responded, I didn’t get the second box. Haven’t ordered since then. It takes about a week to get your order which is probably due to Covid and not enough people to cover every order. The food though is not worth the prices. Most of the time I don’t get what it said in the description but it states there that you might not get what you order. Unless they are adding the price of delivery. It’s nice to have because of the pandemic though and I hope they fix their issues.

by Let Help Eachother

I just want to say thank you for helping out the community who been affected by Covid. I was going through food insecurity especially now since I stop getting the help from cal fresh. I still pay bills so this food resources helped me stay on time with my payment. I’m able to eat very good for a month. Thank you so much. I really appreciate this help. Thank you

by Jeni_Lee

Thank you for the help! It means so much to us. Grateful to have been blessed by your awesome food program.

by Noah Hayden

I love the Tap-a-Tangerine feature, keeps me eating my fruits and vegetables everyday. Really easy to use, does exactly what I need it to do. The in app customer service is fast to respond and great to work with. Really enjoying Tangelo, highly recommend.

by Pink Pad User Xyz

Hi NaomiLeah613, if you live in LA, you can contact Chinatown Service Center for detail to enroll into Let’s Feed LA program.

by Wondering223015

Where is the food coming from

by Security Co.

Extremely nice and responsive customer care. They are truest on it. Excellent job and I hope it stays the same.

by Shiannaherra

Me and my girls age 6&7 love the grab and go fresh from the farm colorful carrots and quality food that we received from this app thank you for the new foods we’ve never had before.

by Msloves88

Never heard of anythiing like Tangelo before I signed up. One minute I'm broke and hungry and then out of nowwhere I'm gettng 900 bucks of food sent to me. SO SWEET. only bad part is I can't get MORE money. what i gotta do this app?

by Bellysmelly

I have received several food boxes thanks to Tangelo. Fruits vegatables, meat and snacks. They are truly a blessing. My college gave me the referral and signed up and received food via app. Thank you this app employees for all that you do.

by Vechee

Thank you so much for creating this program. Kudos to all Workers of this organization Service is great, quality of food is really good & delivery is on time.
Keep up the good work & more power to the organization .

by MariamManan

Thank you so much for this program
I really needs to stay home I got Covid and have 3 kids so I ordered everything fresh and on time they delivered with dord dash driver
So thank you so much for helping in this hard situation 👍🏻👍🏻👍🏻👏🏻

by ❤️grateful

this app provided me an added resource during these hard & trying past months specially losing a job since August due to the pandemic. I was also able to share what I received with 2 older sisters who are retired & on fixed budget as we all try to support each other. Thank you for this amazing gift not only for the body but for the heart & soul.

by Scammer Claused

This is a real program. Tangelo is shady looking and they give automated responses that seem fake. They will also leave you hanging and not tell you that there’s a problem with your documents. I had to keep pestering them and threaten to report them to get an actual real customer service response (maybe don’t be as much of a jerk as I was). If you already applied, keep at them, you will prob need to submit documents again (black out any account numbers or ss numbers). Make sure you submit them to a customer service rep and they’ll tell you that day if there’s a problem. There are probably many people going without help because of Tangelo design and opaque verification process.