Paired app not working? crashes or has problems?

Paired Status


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Are you having issues? Select the issue you are having below and provide feedback to Paired.




⚠️ Most reported problems ⚠️

Something else
54.5%

Not working
32.7%

Screen
5.5%

Account
3.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Paired Problems 😠👌🔥

• Free trial shifts to annual subscription

• Limited options for questions in quizzes

• Poor customer service

  30 Reported Issues: 😵🆘🛟🚨📢

Dave
2023-04-05

My partner is not able to use the chat and discuss functions with me. She is successfully connected to my account. Her phone is an iPhone 11.

David
2023-01-27

Everytime I start a quiz it says Ops there is something wrong. I reinstall it but don't work. I have a Huawei p40. Please help

Adele Van Der Merwe
2022-11-13

Some question pages wont load at all. Keeps sayin Oops something went wrong or close to that description. At first thought it might be my ad blocker. Disabled it, and restarted my phone but it wont work

Josiah Kern
2022-09-10

Every time I try to add my partner it says there’s an error for request. I can’t add my partner.

Krystal
2022-08-25

I signed up for premium and everything is still locked.

Danielle Chun
2022-08-08

Home page is frozen. I can operate all other pages except the home page. I can't answer any quizzes first, i can only respond to them if my partner finished one.

Morgan
2022-08-07

I am not able to pair with my husband. When I try it says, “There was an error with the request.” Please let me know how to fix this issue. Thank you.

Hannah Avidor
2022-08-07

The home screen of the app is frozen, which prevents me from doing and quizzes/games/questions.

Heather
2022-08-06

I downloaded it and can't sign up. My partner had no trouble, but I've installed thrice and gotten error messages every time.

Sarah
2022-08-03

My home page of the paired app is frozen and won’t let me answer my question until I get the notification that my partner has already answered. I used to always answer first and now it won’t let me

Heather Yan
2022-08-02

Can’t progress through quiz after I select answer I’ve tried restarting my phone and deleting and reinstalling app and it’s still not working. Help?!

Trinitee
2022-08-02

It won't let me move on to the next question. This only happens with the multiple choice questions...I can type out responses and go through the Strongly Agree- Strongly Disagree question.

Kendra Bernadette Kinser
2022-08-02

I am trying to play the Games section in my account with my Paired Partner and we can’t even go to the next question. It’ll let me open any game I want but it won’t let me go to The next question.

Jim Mazzuca
2022-08-01

My partner can’t progress with questions. She makes her selection and the game doesn’t go to the next question. We force stopped the app, deleted and re-downloaded, reset phone. Still won’t let her progress. We’re paying for this. We’ve had this app for less than a day.

Jim Mazzuca
2022-08-01

My partner can’t progress with questions. She makes her selection and the game doesn’t go to the next question. We force stopped the app, deleted and re-downloaded, reset phone. Still won’t let her progress. We’re paying for this. We’ve had this app for less than a day.

Seth Beard
2022-07-31

I can't progress the quiz my partner sent me

Nicollette Aviles
2022-07-31

The first screen is not working. I can not scroll or click on the daily conversations

Kevin Salcedo
2022-07-30

I keep getting an error occurred in your request when I try and invite my partner.

Shaina
2022-07-29

Paired App Frozen on Question Section of the app. Can’t answer questions.

Emily
2022-07-28

Paired is frozen on the main tab. All other tabs work, but I am unable to answer today’s question.

Tony
2022-07-27

App frozen on main screen -other tabs ok no response as per Eric comment 27/7

Eric
2022-07-27

Paired app has frozen on the main screen where all of the quizzes and games are. Can’t tap on anything. Me and my partner

Andrew
2022-07-14

It wont let me login, just has red banner on the top no matter what i do

Jess
2022-07-09

Can’t upgrade to paired premium, I get an error message on everything I touch that isn’t the one quiz of the day. Would really like to be able to have access to more.

Haleigh Roberts
2022-07-09

Any quiz I try to click on and take is giving me “OOPS, there was an issue please try again.” I just downloaded the app this morning.

Jey
2022-07-04

When my girlfriend tried to log in, it said error with red along the top. We tried uninstalling the app, restarting her device, different emails, clearing cache and data. nothing sadly worked

Lucas
2022-06-27

When I was answering questions about my partner (Maria) it ask me questions about a person called “Chris” as well and I don’t know a Chris?

Kyle
2022-06-23

When I try to log in, it says error with red along the top. I have uninstalled, restarted device, different emails. The works. I really wanted to try this with my lady.

Rylie Nance
2022-05-16

It tells me on conversations answered that I have answered one more than my bf but he has answered all on his end as well as mine saying I have a pack awaiting my answer but when I click on it it says they have all been answered and I don’t know what to do to make that pack go away from the top of my screen when I open the app

Alysha
2022-03-01

My card was charged even though I unsubscribed two days befo the scheduled payment

Showing 1-30 of 30

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Common Paired Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Paired app on iOS and Android devices. Solve all Paired app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Paired iPhone Issues and Solutions

  2. Paired Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Better Half, developers of Paired.


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Contact e-Mail: [email protected]




About this app

Lastly, our couple exercises are created by the world’s top couple therapists and academics and draw on decades of research to help you learn about, and discuss key relationship topics.  Each question comes with a research-based fact of why answering it will help your relationship, and only by answering the question yourself can you unlock your partner’s answer!  Each week the quiz is on a different aspect of your relationship, and when your partner answers the quiz you’ll be able to compare answers.  Join the community of people around the world building lasting love with this app today. * Guess their answers to Mr and Mrs style questions, and see who knows who best!  If you’re looking to identify your relationship strength and growth areas then our couple quizzes are here to help.  Guess your partner’s answers to funny, thoughtful, and downright silly questions and see how many guesses you get right.  Please note that this app and the materials and information contained herein are not intended to, and do not constitute, medical, psychological, or mental health advice, or diagnosis, and may not be used for such purposes.  Love more. Stress less. this app is your guide to improve communication, stay connected, and deepen intimacy as a couple.  With our daily questions feature you get a fun question to answer every day with your partner.  Each exercise includes a discussion point and helpful answer prompts for you to complete together.  You should always consult with a qualified physician or mental health professional about your specific circumstances.  Put your knowledge to the test with our couple games!  The partner with the highest score wins the game!  Our Terms and Conditions: app. com/terms_and_conditions. Questions? Suggestions?  Think you know your partner well?  Let us know at support@this app. com!