Contact Touch GIS Support
Company Name: TouchGIS
About: Touch GIS is a professional field data collection and mapping tool offering
advanced, intuitive, and flexible mapping. It's a super-powered field notebook
enabling you to collect any kind of data, in any environment, online or offline,
and in a format that transfers easily to your preferred desktop GIS.
Touch GIS Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TouchGIS
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit ArcGIS Field Maps Website
Privacy Policy: http://www.esri.com/legal/privacy
Developer: Esri
Privacy & Terms:
https://www.touchgis.app/terms-of-service
Can I trust Touch GIS app?
Protect your data and wallet. We investigate the developer's website (Touchgis.app), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Crashes
by Plkfsrbfsfn
Cannot handle large databases. The app gets stuck and will ‘auto-close’ itself immediately after opening the project. Only remedy is to delete the project and start again. This type of app is for people who collect large amounts of IMPORTANT data, and this app is unable to preform this requirement without crashing and losing data/days of work. Make your app function correctly before you put a ridiculous price tag on it.
Help
by Jingle124456789
I’ve reached out to the developers and I get no response. How do I send files where my clients can actually view them and not just see code or see can not open?
Can’t export data anymore
by BrennaGabrielle
I have been a fan of these apps, upgrading to the newest versions and although there are sometimes glitches I’ve never had a complaint until now.
I no longer have the ability to export project points by CSV as of a few weeks ago. This has stopped my whole teams work progress right in its tracks. None of us can use it now.
I can appreciate that this problem may eventually be fixed, but it’s hard to rely on a program that could have such a crucial issue for so long. We have a lot of jobs to map and now we are currently looking for a new program.
Have a Problem with Touch GIS? Report Issue
Why should I report an Issue with Touch GIS?
- Pulling issues faced by users like you is a good way to draw attention of Touch GIS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Touch GIS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Touch GIS.
