Contact Google Meet original Support

by 4everStarWarsfan

I use google meets both on my phone and on my chromebook for school. On my chromebook, it’s great; the audio is a bit choppy on occasion, but other than that it’s pretty much perfect on my chromebook. On my phone however (I have an iPhoneXR if that has anything to do with it), the screen will just randomly go black while I’m in a google meet. It doesn’t do this when I’m on any other app alone, (when you’re in a google meet you can go onto other apps and still hear the audio from the google meet while you go on whatever other apps, just like FaceTime.) but when I’m in a google meet, my screen randomly goes black for about 4-6 seconds about 4 times every 30 seconds. I can still hear the audio, and the phone doesn’t turn off because when it comes back on again it’s on the same screen it was before and I don’t have to enter my password again. While the screen is black, even if I tap on, say, a keyboard, when the screen comes back on, it didn’t/doesn’t register that I pressed any buttons. This is quite frustrating, as I am currently in a google meet and it has taken me nearly thirty minutes to write this review.

by Aaliyah Redd

I love this app, it’s great for online school. But recently you guys have updated the layout for mobile, and now it looks terrible. You’ve also made working the app more difficult. Before, you could see yourself fully before joining, with the option to mute or turn your camera off, and now you’ve made the screen in which you view yourself before entering the call smaller. Now I can’t look at myself fully and adjust my appearance if need be, because I can barely see myself. Also, I now have to go through a series of steps just to pin a person, or look at the chat. And now when I’m in the chat, I can’t see the person I have pinned anymore, because the chat takes up the whole screen. Also when I accidentally leave the call, there is no longer an option to rejoin the meeting, which is very frustrating. Please fix this, I had no issue before, so I don’t know why you guys had to change it. If it ain’t broke don’t fix it. You guys have completely went downhill with this layout.

by Nkveeokay

THIS IS SO ANNOYING. PLUS I hate that I cannot monitor the chat box directly from the meet and I now have to navigate to it by clicking “In call messages.”

Before the update, I was easily able to broadcast while in split screen mode which is perfect for teaching in the virtual classroom. But now, the broadcast gets interrupted whenever I try to enable split screen mode.

This concern was also brought up in Meet support in this comment by R. Souza which got upvoted 28 times:
“ Since the last iPadOS update 14.0.1, I am not allowed to split screen and show 2 apps at same time while broadcasting on Google Meet. It interrupts the screen broadcasting / recording and says that multitasking is resizing the app's windows.
I teach art and drawing classes online through Meet and I used show the presentation and draw with Procreate at same time. It was very handful, and now I can only show one app at a time. “

Additionally, the chat box was a part of the old default screen, but now I need to navigate to it by clicking “In call messages” and it has become very challenging to actively monitor the chat box during my live lessons.

I absolutely love all of the features of Google Meet, but if you could update the IPad version to include broadcasting while in split screen, and/or include a default view that seamlessly includes the in call messages, I would give this app 5 stars.