EWA Kids app not working? crashes or has problems?

EWA Kids Status

Last Updated on 2024-11-06 by Lithium Lab Pte Ltd

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Common EWA Kids Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EWA Kids app on iOS and Android devices. Solve all EWA Kids app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EWA Kids iPhone Issues and Solutions

EWA Kids iOS app crashes, not working, errors
EWA Kids iOS app network issues
EWA Kids on iOS has black/white screen

EWA Kids Android App Issues and Solutions

EWA Kids has errors/crashing/not working
EWA Kids server network connectivity issues
EWA Kids has black screen

EWA Kids iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EWA Kids app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EWA Kids app crashes or not working on Iphone (iOS):

Close and restart the EWA Kids app on iPhone
Update EWA Kids app to the Latest Version for iOS
Uninstall and reinstall EWA Kids iPhone app
Update your iPhone to the latest iOS version

Fix EWA Kids on iPhone unable to connect to server/internet connection issues::

To resolve EWA Kids network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EWA Kids black/white screen (blank screen) on iPhone:

Follow the EWA Kids iOS app troubleshooting guide Here →

EWA Kids Android App Issues and Solutions

Fix EWA Kids not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EWA Kids app issues:

Force Stop the EWA Kids App
1. On android, goto "Settings" » click EWA Kids app. » click "Force Stop".

Update EWA Kids to the latest version on PlayStore

Clear EWA Kids App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EWA Kids app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EWA Kids.

Fix EWA Kids unable to contact server/ EWA Kids internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EWA Kids » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EWA Kids » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EWA Kids on android.

Solve EWA Kids black/white screens issue on Android:

Follow the EWA Kids android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lithium Lab Pte Ltd, developers of EWA Kids.

About this app

Hundreds of adapted children books with easy one-tap translation, speaking courses with favourite cartoon characters and more than 1000 flashcards with new words will help your child reach their first English levels in less than a month! EWA Kids is an innovative learning experience, that help children learn through gamification, accompanied by colourful illustrations, nice and clear pronunciation samples, and great usability. EWA Kids is an interactive platform for kids aged 5 to 12 to learn English brought to you by the team that created EWA: Learn Languages. You will need EWA Kids subscription in order to access all courses and features. EWA Kids has no ads and is 100% kids safe, meaning you can let your child play by themselves. You will be able to monitor their progress by receiving regular emails. Courses available may vary depending on the language of your device.