Electronic Signature app not working? crashes or has problems?

Electronic Signature Status

Last Updated on 2024-06-08 by Kazuya Fujita

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Common Electronic Signature Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Electronic Signature app on iOS and Android devices. Solve all Electronic Signature app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Electronic Signature iPhone Issues and Solutions

Electronic Signature iOS app crashes, not working, errors
Electronic Signature iOS app network issues
Electronic Signature on iOS has black/white screen

Electronic Signature Android App Issues and Solutions

Electronic Signature has errors/crashing/not working
Electronic Signature server network connectivity issues
Electronic Signature has black screen

Electronic Signature iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Electronic Signature app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Electronic Signature app crashes or not working on Iphone (iOS):

Close and restart the Electronic Signature app on iPhone
Update Electronic Signature app to the Latest Version for iOS
Uninstall and reinstall Electronic Signature iPhone app
Update your iPhone to the latest iOS version

Fix Electronic Signature on iPhone unable to connect to server/internet connection issues::

To resolve Electronic Signature network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Electronic Signature black/white screen (blank screen) on iPhone:

Follow the Electronic Signature iOS app troubleshooting guide Here →

Electronic Signature Android App Issues and Solutions

Fix Electronic Signature not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Electronic Signature app issues:

Force Stop the Electronic Signature App
1. On android, goto "Settings" » click Electronic Signature app. » click "Force Stop".

Update Electronic Signature to the latest version on PlayStore

Clear Electronic Signature App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Electronic Signature app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Electronic Signature.

Fix Electronic Signature unable to contact server/ Electronic Signature internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Electronic Signature » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Electronic Signature » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Electronic Signature on android.

Solve Electronic Signature black/white screens issue on Android:

Follow the Electronic Signature android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kazuya Fujita, developers of Electronic Signature.

About this app

Please go from the link in ElectronicSignature . ※ tick marks are not displayed on the saved and copied ones. There is also an ad-free paid version called "Electronic Signature PRO". This application does not assume any responsibility whatsoever caused by using this application.