MyTAXPrepOffice Signature Pad app not working? crashes or has problems?

MyTAXPrepOffice Signature Pad Status

Published by Squire Dahl on 2023-12-05

A companion app for MyTAXPrepOffice to electronically capture
signatures MyTAXPrepOffice Signature Pad is an affordable solution designed to
capture signatures electronically with your MyTAXPrepOffice online professional
tax preparation software. With MyTAXPrepOffice Signature Pad you can easily
capture signatures using your iOS Device.

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Common MyTAXPrepOffice Signature Pad Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyTAXPrepOffice Signature Pad app on iOS and Android devices. Solve all MyTAXPrepOffice Signature Pad app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyTAXPrepOffice Signature Pad iPhone Issues and Solutions

MyTAXPrepOffice Signature Pad iOS app crashes, not working, errors
MyTAXPrepOffice Signature Pad iOS app network issues
MyTAXPrepOffice Signature Pad on iOS has black/white screen

MyTAXPrepOffice Signature Pad Android App Issues and Solutions

MyTAXPrepOffice Signature Pad has errors/crashing/not working
MyTAXPrepOffice Signature Pad server network connectivity issues
MyTAXPrepOffice Signature Pad has black screen

MyTAXPrepOffice Signature Pad iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyTAXPrepOffice Signature Pad app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyTAXPrepOffice Signature Pad app crashes or not working on Iphone (iOS):

Close and restart the MyTAXPrepOffice Signature Pad app on iPhone
Update MyTAXPrepOffice Signature Pad app to the Latest Version for iOS
Uninstall and reinstall MyTAXPrepOffice Signature Pad iPhone app
Update your iPhone to the latest iOS version

Fix MyTAXPrepOffice Signature Pad on iPhone unable to connect to server/internet connection issues::

To resolve MyTAXPrepOffice Signature Pad network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyTAXPrepOffice Signature Pad black/white screen (blank screen) on iPhone:

Follow the MyTAXPrepOffice Signature Pad iOS app troubleshooting guide Here →

MyTAXPrepOffice Signature Pad Android App Issues and Solutions

Fix MyTAXPrepOffice Signature Pad not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyTAXPrepOffice Signature Pad app issues:

Force Stop the MyTAXPrepOffice Signature Pad App
1. On android, goto "Settings" » click MyTAXPrepOffice Signature Pad app. » click "Force Stop".

Update MyTAXPrepOffice Signature Pad to the latest version on PlayStore

Clear MyTAXPrepOffice Signature Pad App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyTAXPrepOffice Signature Pad app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyTAXPrepOffice Signature Pad.

Fix MyTAXPrepOffice Signature Pad unable to contact server/ MyTAXPrepOffice Signature Pad internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyTAXPrepOffice Signature Pad » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyTAXPrepOffice Signature Pad » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyTAXPrepOffice Signature Pad on android.

Solve MyTAXPrepOffice Signature Pad black/white screens issue on Android:

Follow the MyTAXPrepOffice Signature Pad android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Squire Dahl, developers of MyTAXPrepOffice Signature Pad.

100% Contact Match

Developer: Advanced Tax Solutions LLC

E-Mail: [email protected]

Website: Visit MyTAXPrepOffice Signature Pad Website

82.35% Contact Match

Developer: Advanced Tax Solutions LLC

E-Mail: [email protected]

Website: Visit Advanced Tax Solutions LLC Website

About this app

MyTAXPrepOffice Signature Pad is an affordable solution designed to capture signatures electronically with your MyTAXPrepOffice online professional tax preparation software. With MyTAXPrepOffice Signature Pad you can easily capture signatures using your iOS Device. You control which iOS device is allowed to capture signatures from within MyTAXPrepOffice online software. Using the latest technology, MyTAXPrepOffice Signature Pad assists you in meeting the IRS and government disclosure requirements. Once the signatures are captured, MyTAXPrepOffice automatically places them in the appropriate fields on tax returns and bank applications. No need to purchase additional equipment to share with everyone in the office. MyTAXPrepOffice Signature Pad, a paperless solution to increase productivity, save your time and grow your business.