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by Kiscawe

This app is not designed for people who have problems that exist outside their own thoughts. It’s definitely not trauma-informed, and has no way to support people who try the exposure therapy it recommends. It doesn’t even have a way to determine what kinds of things a person is avoiding, yet still recommends exposure therapy.

The responses from the program are not help and disregard user’s answers.

I’m trying to live gracefully with a painful, degenerative illness.

This app is NOT:

-Trauma informed

-Considerate of people with disabilities or living with other extreme circumstances such as abuse, civil unrest, or poverty.

-Designed to give an appropriate response to input. Regardless of how you respond, it gives unhelpful prompts assuming your emotions are based on a “thought error.” Claims (sans source) that the majority of all low moods are based on thought errors. Based on what peer reviewed studies?

This app does:

-Make fun of you for having a low mood. It’s response to me feeling low today because I received devastating medical news was, “Did you call out of work today and stare at a piece of corn on the floor?” Then implored me to find the thought error on which my mood is based after I answered twice that my low mood is NOT based on a thought error.

-Continue sending prompts after I deleted the app.

by Informing

I could not login this morning, it did not recognize my login credentials through Apple although I have a year subscription for $70. Then I found an screen that let me ‘restore purchases’ and that let me at least see some screens, but all my data was lost, the setting screen is a white block with no content (had to force close) and all other content is locked. For what I am paying this is really unacceptable. I have less access than someone who is using the free option.

I will update my review once this is addressed.

by Livinonthedf

I like the layout and how this app is supposed to guide you through CBT. I paid for the premium subscription to access all features and was really excited to get started! But there were a few app issues I would run into (like not being able to proceed to the next module after finishing the one). I emailed the support email multiple times with no replies for assistance with the issue. So after 2 weeks I canceled my subscription and deleted the app. Shame.