alias: sell sneakers + apparel Reviews

by 103jenjen

I sold my first pair of Jordan's on this app and I’ve had such a bad experience. It’s been 2 weeks since I dropped off the package and it still hasn’t been verified at the warehouse. I’m supposed to cash out quickly have this go smoothly. Yet it’s taking forever and I get no updates on what’s happening. Sadly at the same time I’m also struggling with some shoes I bought on goat. They are taking forever to get here. The worst is I don’t get no estimated delivery date so I practically can’t work with anything here.

by Domskidom

I will start with the list of issues with this app and goat and why they are trash.
1) fees. $5 fee every sale, 9.5% every sale, 2.9% cash out fee.
2) buyers put bids up on goat and the same people but items for sale on this app to there by manipulate the lowest price shoes and highest bids. StockX does not allow you to do this.
3) no recourse when people fill your bids and never ship the item. I’ve had this happen 20 plus times and my order history documents it all.
4) these authenticators will tell you issues with a badly damaged box so you have to offer a discount on the sale or pay to ship it back to you. They do not provide photos. Box could be damaged by poor shipping policies at shipping companies especially around holidays when they are busy and throwing boxes around or stacking them sky high. They do not offer insurance on damaged goods so as a seller you take the loss.
5) customer service is garbage. They send generic emails and do not care at all about their customers.
~I will avoid alias and the goat app like the plague. I rather burn a pile of money then ever give these crooks another dollar.

by Redwestell

Thing went smoothly at the beginning. Things turned south when I started receiving notifications about damaged shoe boxes or missing shoe boxes. Sellers only have the option of offering a discount to buyers when a discrepancy occurs. This is completely unacceptable. I spent the extra time and effort to package shoes so I wouldn’t receive notifications of damaged boxes. That didn’t matter. An original shoe box was stolen by an employee at this app. Shoes returned with no box. On top of that, I was charged for return shipping. There is no way to reach a human being at this app. Customer support does not respond. There is no number to call to speak with someone directly. I won’t be using alias anymore. I wouldn’t suggest alias. Beware!

by JwG123456

WARNING BEFORE YOU USE. First you list an item. Then you sell it. But you have to use their shipping label. If the Item gets lost in mail. But you and your account get a strike and get threatened with suspension for not completing the sale. They blame you for the shippers issues that they make you use. Now you’re out of the item you tried to sell and you got no money. Plus your account can be suspended. That was just one review from a seller. No thanks app gets one star. The exact same thing happened to me. Fake company scamming your shoes and your money. I can not recommend this application to any one. Customer service is a joke. It’s all through email. I don not recommend at all. BEWARE you have been warned.

by Allthestupidnicknamesarechosen

I had a really horrible experience with this app. My completely new item was rejected by their sham of a verification team. When they sent it back to me, they mysteriously forgot to include all of the accessories I had sent with it! When contacting customer support, the person I was talking to took 3 days to respond every time, and couldn’t even keep our conversation straight. He started talking about shoes, when my item was a sweatshirt. I ultimately got the return shipping comped, but my accessories were still stolen and I wasted my time on this. I also still had to pay the cash out fee for my refund. Just use a different app, it’s not worth the headache.

by #GmK

On two different accounts I received two different errors. First error I was told the shoe I sent was the wrong size for the order, with screen shot proof they claimed I was wrong. I let that one slide. Second error was the “original box”. The box that comes directly from the manufacturer isn’t the box they’re looking for. It’s original if has the sku they’re looking for. I contacted multiple manufacturers puma and nike. Both said it’s no such thing. In attempts to resolve these issues customer service was horrible with communication and seemed to either be 16 years old or a autobot.

by Heated12345

I never write reviews but my whole experience with alias has been a complete joke, so much so that I feel the need to express my disappointment. I sent shoes is perfect condition both sneakers and box. When received for verification the box was “badly damaged “ which could not be further from the truth. Unless of course they damaged it or the shipping company did. I contacted support but so far nothing yet. These people working there need to get it together because there is something shady about all of there bad reviews with the same concerns….. and this app is the common denominator. GET IT TOGETHER!

by DJUAN2002QUESOCHEEZ

I sold items to both GOAT and stockx on the same day, and shipped out both on the same day (Sunday)

My shoes arrived at both GOAT and stockx warehouses simultaneously. Stockx already verified and sent me my payout last night. GOAT/this app still have my shoes sitting in their warehouse awaiting verification. Usually it was the other way around and it would be GOAT the ones verifying and paying out faster than stockx. Ever since I downloaded this app my whole experience with GOAT has been garbage. I still have a pair of fragment 3s sitting in their warehouse for almost a month, because they refuse to ship them back to me after verification failed due to yellowing defects. I reached out twice and I got the same response saying they’ll consign the shoes instead. If you downloaded this app and already linked your account them you’re pretty much screwed because now you won’t get money nor your shoes

by Omario3921

I’ve had an issue withdrawing thousands out of my money out of my account for more than a week and it just doesn’t seem like they care. It’s literally a technical error on their app and I can’t take my money out because of that. Their customer service replies at the most awkward times, always many hours after I send. I’ve sold so many shoes on here and I have other issues that I can handle but not even being able to take my money out?? 🤦🏾‍♂️🤦🏾‍♂️🤦🏾‍♂️

by THAT USER IS TAKEN

Goat app has been my absolute favorite app for buying and selling apparel, I have been selling for over 2 years. After I download the this app app a pair of shoes I sell get rejected and get sent back to me. The address I gave this app was mysteriously gone and a completely random return address appeared was entered. My shoes are now sitting in a post office for 4 days because the address is incorrect. I contacted support before the package was even shipped to make sure it was the correct address and they told me it was correct. I then go to USPS after waiting multiple days on an update and they tell me that they can either ship the package back to to origin and have it reshipped to me or I can pick up on a time frame that is unable to co-exist with school and work etc. extremely disappointed with customer support.

by Tyler Boerema

I love alias and how easy it makes to list everything for people with hundreds of listings but at the same time it’s missing a key feature. I need to be able to search my listing so that I can find the ones I need to take down because I have cross listed almost all of my 1000 listings and when something sells on another platform, it’s impossible to try and find the item on goat by scrolling through all of my listings every time. We need a feature that we can search for our product that we want to deactivate the listing for so that I don’t have to cancel orders every day and lower my score like I have been thanks

by Olib40

So I finally get lucky on SNKRS for once and I look and I could get some good money from them so I list them and boom the next day they sell. A day later I bring them to ups to ship. They get there and they say that the box is damaged. Understandable, because sometimes shipping clmpanies might damage shipments. But now it’s been almost a month and they won’t send my shoes back, made me pay 10 dollars for return shipping, and won’t tell me what is going on and taking so long. Just use StockX or find a local retail store if you want to actually make some money

by Emeighh

I’ve been selling on GOAT for years. When moving over to this app, they improved on many aspects from the GOAT selling process minus 1 thing: NO Inventory search bar.
PLEASEEE update and make it possible to quickly search through your selling inventory. When having to scroll through hundreds of shoes and no ability to easily maneuver, it creates cause for many canceled orders. So please PLEASE create a search bar for selling inventory

by MartyMiata

I sell almost all of my shoes on Goat and have a seller score of almost 600. this app is really useful for being able to see more sale data especially for used shoes which is primarily what I sell. However alias is really buggy. Currently I am having an incredibly frustrating issue for my goat storage listings where the inner angle photo disappears when I am submitting them for sale, but I cannot retake this inner angle photo because I don’t have the shoes with me, they’re in goat storage at their facilities which is the whole purpose of doing goat storage flips. I know the photos are there because relisting used shoes in goat storage uses the same photos from when I bought them including the inner photo except it disappears when the shoes reach goat storage. I have had this happen 4 times in the last 2 weeks and the goat employees don’t seem to understand what I am talking about when I email them. Overall I love goat and believe it is infinitely better than StockX and I feel like this app is an amazing idea but it needs a lot of work.

by Franchizzze

alias will not let you mass delete products. If the items you want to delete are at the very bottom, you’ll have to scroll down. Once you delete what you wanted to remove, it brings you back up and you’ll have to scroll down again all the way at the bottom. This becomes very annoying when you have to delete multiples.

by 9oneKix

Quick. Easy and simple interface. All ach transactions are done faster then other sites. Shipping is quick and fees are standard. I’ve sold the most on alias and will continue to use it. No issues!

by Gabe2500

I really appreciate the this app app for clothing since there is not much seller competition like stockx. The only bug is the when I open alias it asks for my finger iD than does nothing. I have to go home than back into alias to access my account. Other than that big props to the developers for a mostly seamless app!

by Chinkchank

I previously only used stockx as opposed to goat because the system felt faster and easier to sell and manage. With this app, this fixes all the issues. It allows you to see ask prices and other useful stats, along with a beautiful UI. It is literally GOAT, but better.

by DiorMadman

What I love about this app is that you can see the exact payout you’re going to make when you sell anything. It breaks down the fees for you even the cash out ach, only thing I wish they could do is let you buy shoes in this app but then again that’s why GOAT exist because this app is it’s affiliate !

by Fugazibronx

alias is amazing and it’s way easier to use than goat because it shows all the fees and it’s easier to list only thing I wish it the this app app would add is make it so you don’t have to sign in every time, it gets pretty annoying having to sign in after getting off alias

by Cvegaz15

alias experiences various issues such as pictures provided that meet the standard but won’t accept, certain sneakers having a cap of $2,000 when they clearly sell for more, used sneakers are unable to get offers even though you can link your GOAT account and have pending offers through GOAT. Couple all this with a slow response time to emails and you can miss various bids and offers.

by Kobi158948

How long is waitlist

by Sjfifiksjsd

alias seems to be everything the community wants in a selling app. When can we see referral codes go out?

by Wchang15

This is the end game app for selling shoes