Sendbox Reviews

I had a horrible experience with this app . Still in deep shock to comment my experience

I’ll need a refund of the money for goods I paid cuz why will you delay my package this much? You’re not picking calls.
Please don’t patronize this brand if you don’t want your money gone

I have an online fashion store that caters to clients outside Nigeria; US, UK , Canada & the rest of the world. Through our year 2022 - I used this app as my shipping partner & was able to assure my customers of shipping delivery on or before 6 days because this app used DHL. I shipped over 100 packages using this app in year 2022.

Outside Nigeria; customers write reviews after receiving their order ; I depend on those reviews to get more customers. I was paying N18,500 as shipping fee as well. So I make sure I do my Best to make them happy.

All went well until this app restructured their shipping & started offering standard shipping and basic shipping (can’t remember what it’s called) this was a big mistake on their part. Then cheaper shipping is only offered in certain states & it’s supposed to be faster but it the worst shipping I’ve ever used in my life . I sent a package from Lagos to the US ; it took almost 3 weeks to arrive; & there was no tracking number; are you kidding me?? I couldn’t send tracking to my customer & every time I want to know where my package is for fear of getting lost I have to call this app & also waste my call credit.

They have changed from DHL to UPS. In other states u are only have the option of using regular shipping which is about N26,000 - I sent a package 2 weeks ago via this app & their shipping partner UPS … do you know as I write this review this package is still in transit??? After paying such an Amount? It’s been 14 days .. WOW .. and the funny part is that I sent another package that same day to the US via DHL & that package was delivered in 6 days. And I paid N30,000 for sending it via DHL .. I should have just sent this 2 weeks in transit package via DHL.. this app is confused.

Bottom line .. this is where my business relationship with this app . I cannot risk the reputation of my business trying to ship a package for cheap with a company that cannot ensure my package is delivered within the time frame stipulated: which is 6-9 business days.

If you don’t want to get frustrated frantically trying to track your package & calm your customers down & for the sake of your own peace of mind I’d advice you to leave this app alone & use DHL direct ; figure out a way to include the shipping cost in the price you quote to your customers.

Online booking is a good to go for me and I do receive my international shipping in days, thank you this app

Sendbox is super easy to use and I’ve not had a problem so far

There rates still remains the most affordable

Awesome fast and reliable

I’m impressed with the speedily delivery to different countries I’ve shipped to, my clients are very impressed, keep up the good work this app……Emo Bespoke

this app is reliable and affordable and I trust with them with my deliveries both locally and internationally.

this app is a very reliable shipping service, my clients have their orders delivered to them without any form of damages! It’s very swift and reliable to be honest.

I have been using this app for a while now, the service is fast and reliable. They have great customer service and deliver very fast. They offer nationwide delivery with your package intact.
You can always track and book your delivery on Sendbox which is very understandable and easy to use.
I highly recommend their service

Customer service is top notch, the shipping rate is also very competitive, so I am stuck with them and I am happy with it. My customers are happy for international shipments.

This has been my to go shipper for a while now for all my international shipments. Been using this app for some years now and must say they have great customer service and highly efficient. Thank you for supporting my small business and delivering all my items fast.

this app is my go to logistics for shipment, they process my delivery fast and I could keep track of movement overall they are so affordable..
Y’all should not sleep on it

this app is one of Nigeria - Africa leading logistics hub . As a business we are happy to use this app for its fast, convenient and safe delivery . They always deliver in time and no Mix up ever . Thank you this app for helping small businesses like us KOJEORIGINALS ( Nigeria)

I’ve been using this app for over 3 years now and they have been so reliable and efficient in helping my business grow. I highly recommend this app especially for startup businesses. this app!

Send box are super fast and very yet affordable with their prices have been using send box for years now and the experience have had with them have been amazing 😻

I have been using this app for over two years
And I must say it’s my best shipping experience ,especially with my international shipments
They are reliable and fast
Have never had issues with missing goods
Thanks this app for your top service

this app is my go to app for shipping locally and internationally! I’ve been using it for almost 3 years now. They’ve delayed a few times but i wouldn’t rule them out for a few mishaps. Customer service is always available too

I have been using this app for personal and business deliveries. Their prices are really okay. And you package gets to you without damage or mishandling. 👍🏾👍🏾👍🏾