Contact Lowrance Support

I just purchased an Elite FS and this app is totally useless for it. It doesn’t sync as advertised. When you sync it, it transfers whatever routes or waypoints it decides to transfer and erases everything you have created in the plotter. It’s missing many markers leading to many harbors and marinas. By contrast, Navionics has all the local makers and better and easier way to create and edit routes. By the way, I just transferred 30 routes and over 100 waypoints from my navionic’s app without interfering with the routes I had created in the plotter itself. This app has a long way to go to catchup to Navionics.

I’m hoping to get someones attention seeing how there is no help on this anywhere online. I have a paid subscription to this app. In the past it was amazing. All of the sudden this year the Navigate To or Go To button is missing for quick easy moving from one spot to another. If i can get someone to answer me why or how to get it back (do not tell me to uninstall and reinstall. done that already) i’ll be happy to change my rating. Otherwise this app has become pretty much useless and I will cancel my subscription.

When the app works I absolutely love it. But it seems at this point every other time I open the app the maps wont load at all, or wont load any of the resolution/contours etc when you zoom in. Doesn’t matter if I have them downloaded for offline use even. Support keeps telling me to uninstall and reinstall which then deletes my offline maps again anyways. At the end of the day I’m glad I have Navionics downloaded because I have 0 faith in this app from a reliability standpoint, and would not trust it to be there if I needed it on the water.