Contact MealPal Best Meals Around You Support

by CM1586

I just want to say I loved using MealPal for a while. I reached out to so many friends to use this service. Then they pulled a fast one on me and I’m sure I’m not the only one but I hope people are checking their bank statements to realize they AUTOMATICALLY ENROLLED EVERYONE INTO THEIR MORE EXPENSIVE ROLLOVER PLAN FOR THE NEW YEAR. I emailed them and their response was laughable “an email was sent out telling you about this change back in December” first off they send an email every other day... Idk who has time to read all those emails since they’re usually irrelevant/trying to get you to have someone you know sign up. Second off nowhere in the title does it say “your plan is changing” it was at the very bottom of a paragraph that says we will automatically enroll everyone into this new service at the end of the year. That’s such a shady business practice, it may have only been a $10 increase but you really made what felt like a sincere business model feel like a cash grab, that doesn’t care about their users. I put my account on hold and will probably end up canceling if they can’t find a way to persuade me to keep it which at this point seems unlikely since I already reached out. Not to mention it even shows on my account I referred friends and received nothing for it and now I’m being charged MORE for a rollover plan I will not use.

by Immaculatemc

This app and their business model suffer from two very glaring problems, as a former user of this app for over two years.

First off, you often receive food from the restaurant that is almost entirely carbohydrates, and very little protein. Meaning, the restaurants get away with giving you the cheapest food options available, which is often an empty calories in the form of bread and grains and other generally unhealthy food. So when you get a six dollar lunch, the restaurants get away with giving you low quality food. And it may look like a lot at first but you often get a large amount of low-quality food, and/or a very small amount of good quality food.

Secondly, they engage in deceptive marketing with their email marketing program and promotions to get you to resubscribe. Again, tonight I got a 30% promotion from their email marketing list, and when I clicked on the ad it took me to MealPal and there was no 30% off promotion. Just because they’re a stupid start up doesn’t mean their absolved from deceptive advertising laws, this is highly illegal. This should be reported to the FTC, the federal trade commission, because deceptive marketing is illegal, even for cutesy start up’s. These start ups take tens of millions of dollars in funding from banks and investors, and they can’t even follow the laws of marketing. Someone should report this.

by DontHurt

I never write reviews but i feel like i should give A warning for those interested in meal pal. I use a friends referal to get $25 signup for the lunch 20 meal 132 credit for $151 with a 53 credit rollover. Here are some things to be aware of: * when your plan expires, you dont get the rollover credit unless you subscribe again * if you dont order by around 12pm, you wont be able to order for the same day anymore * my plan auto renew whatout a way to just cancel next month or not auto renew. I can either hold or cancel, but not stop auto renew. I have a credit limit, so this was blocked. * i never got the $25 referral * the plan works out to around $1.15 per credit, most meals are between 4-9 credits, but closer to 6-8 each, so each meal is more like $7-9 each or more. * for 20 meal plan, expect to get closer to 16-17 meals. * some places give smaller portions than non meal plans, or dont always give you what was listed, ie missing sides or extras * restaurant seem annoy when you said you have a meal plan pickup * customer service is slow and not very helpful Overall, im paying around $7-9 for a meal, which normally might cost $8-10, so the savings are closer to 10-15% with less flexibility. I would not renew.