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If you would like a program that is unintuitive to the extreme, you have found it. Their computer program interface designer must have never heard of a user interface before. To simply add a bank account(the most basic component of tracking rental finances) takes 37 steps. Yes. 37. Mint is a FREE app that can follow every penny of your personal finance, categorize it, track it, and compare a numerous host of data points for spending and earning in real time with updates and automation that is exceptional and it is a two step process to add your bank info. This garbage costs $550 to start and $150 a month and you have to MANUALLY IMPORT EVERY TRANSACTION FROM YOUR BANK and then YOU have to categorize it, YOU have to track it, YOU have to navigate their archaic nearly MS-DOS level program with the least important things as the easiest to access and the most important things buried in sub-menus, buried in sub-pages and hidden in the most non-intuitive places imaginable. This may be the best example in modern times of how not to design a user friendly program. Even to enter rent manager’s program on a Mac you have to use a janky Microsoft program called “remote access” which basically puts you into a laggy Windows program on your Mac. It’s a complicated and hideous process which is exactly what you were trying to avoid when you bought your Mac. Welcome to endless frustration and useless features as the “highlights” of this garbage you just purchased.

Rent manager is clunky and it is not user friendly at all. Lots of items that come standard in other property management softwares are missing from rent manager and they seem oblivious that this would be problematic. Portals for residents are the worst, it’s an embarrassment to your business and reflects poorly on your capabilities as a manager. Literally spend the money and use anything but Rent Manager. Updates to the program are exceedingly slow, poorly designed, buggy and generally unusable when launched. Everything that’s actually useful is hidden in layers of tabs and useless programming. There is no way any aspect of this was designed by anyone who’s ever been a property manager before.

I’m sticking with the older version of the app. This new version app adds text and voip calling and that’s it. I can text without this app, not sure why voip is important unless you want to trick your boss into thinking your calling from the office. How about adding credit card processing to the Mobile app so I can process a credit card form the app on demand? Another nice feature would be to provide access to the customers cash pay account number so I can give that to them when they ask. For the best software in the industry it’s far from acceptable to have this as the mobile version.