rmAppSuite Pro Reviews

If you would like a program that is unintuitive to the extreme, you have found it. Their computer program interface designer must have never heard of a user interface before. To simply add a bank account(the most basic component of tracking rental finances) takes 37 steps. Yes. 37. Mint is a FREE app that can follow every penny of your personal finance, categorize it, track it, and compare a numerous host of data points for spending and earning in real time with updates and automation that is exceptional and it is a two step process to add your bank info. This garbage costs $550 to start and $150 a month and you have to MANUALLY IMPORT EVERY TRANSACTION FROM YOUR BANK and then YOU have to categorize it, YOU have to track it, YOU have to navigate their archaic nearly MS-DOS level program with the least important things as the easiest to access and the most important things buried in sub-menus, buried in sub-pages and hidden in the most non-intuitive places imaginable. This may be the best example in modern times of how not to design a user friendly program. Even to enter rent manager’s program on a Mac you have to use a janky Microsoft program called “remote access” which basically puts you into a laggy Windows program on your Mac. It’s a complicated and hideous process which is exactly what you were trying to avoid when you bought your Mac. Welcome to endless frustration and useless features as the “highlights” of this garbage you just purchased.

Rent manager is clunky and it is not user friendly at all. Lots of items that come standard in other property management softwares are missing from rent manager and they seem oblivious that this would be problematic. Portals for residents are the worst, it’s an embarrassment to your business and reflects poorly on your capabilities as a manager. Literally spend the money and use anything but Rent Manager. Updates to the program are exceedingly slow, poorly designed, buggy and generally unusable when launched. Everything that’s actually useful is hidden in layers of tabs and useless programming. There is no way any aspect of this was designed by anyone who’s ever been a property manager before.

I’m sticking with the older version of rmAppSuitePro . This new version app adds text and voip calling and that’s it. I can text without rmAppSuitePro, not sure why voip is important unless you want to trick your boss into thinking your calling from the office. How about adding credit card processing to the Mobile app so I can process a credit card form rmAppSuitePro on demand? Another nice feature would be to provide access to the customers cash pay account number so I can give that to them when they ask. For the best software in the industry it’s far from acceptable to have this as the mobile version.

Being able to manage the Text Messages in bulk would be very helpful. Currently to mark them read, they need to be opened individually. Being able to select multiple and mark “read” would help. Even when they have been read on the RMO, the rmAppSuite Pro still shows as unread.

Not sure why this is only 3 stars, but I think rmAppSuitePro is very handy for away from office and without a computer nearby with RM installed. Great for maintenance in the field recoding violations, move out inspections, and updating service issues.

rmAppSuitePro is better than the RMSuite, but still needs improvement and bug fixes.
While it has more features, rmAppSuitePro frequently freezes or closes the entire app when out when attempting to close out a work order.

Why would I have to see all text messages and notices from every property manager communication in rmAppSuitePro ? Very annoying.

if you are trying to to tenant work orders or rental management from an app this is the wrong one! the computer interface is ok but rmAppSuitePro is a waste of time. customer service says they are aware of the issues and have no timeframe of when rmAppSuitePro will be redeveloped. look elsewhere, this is an honest review of a user who tried making this work for over a ten days and spent hours on the phone with CS

Super handy app to have on the road for us. We manage over 200 apartment buildings and condo and rmAppSuitePro saves us time on the road, highly recommend.

You should be able to set up and action TWA via rmAppSuitePro for units/tenants.

Everything you not default to going to the main application to make these simple changes

I like the older version much better. The older version allows you to search a tenant by unit number and it will display all of your tenants without having to search by name. On another note I do like being able to see the history/notes on rmAppSuitePro Pro.

Why are we unable to tag a new service issue to a property/unit through rmAppSuitePro ?

However need to be able to filter out previous tenants

There needs to be a setting where technicians can’t be clocked into multiple service orders at one time! Sooooo much wasted time fixing clock in/clock out errors! Just do this one little thing RM, please!

Half the time the phone rings the calls do not come through when there’s only one active NDT user. Very frustrating.

Drops calls a lot. Needs a do not disturb feature badly. Seems pretty buggy over all.

I spend more time with rmAppSuitePro frozen than I do with rmAppSuitePro working correctly. My experience has been poor.

How do you change your password? The leave feedback button links you to rmAppSuitePro store page.

Tenant account number should be next to tenants name. It’s important to find this easily when tenants are trying to pay rent online.

I guess rmAppSuitePro shows LCS is paying attention to the market.

Unfortunately rmAppSuitePro doesn’t work. Freezes every time I try to do anything.