Astronom app not working? crashes or has problems?

Astronom Status

Last Updated on 2019-06-20 by Pawel Bialecki

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Common Astronom Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Astronom app on iOS and Android devices. Solve all Astronom app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Astronom iPhone Issues and Solutions

Astronom iOS app crashes, not working, errors
Astronom iOS app network issues
Astronom on iOS has black/white screen

Astronom Android App Issues and Solutions

Astronom has errors/crashing/not working
Astronom server network connectivity issues
Astronom has black screen

Astronom iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Astronom app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Astronom app crashes or not working on Iphone (iOS):

Close and restart the Astronom app on iPhone
Update Astronom app to the Latest Version for iOS
Uninstall and reinstall Astronom iPhone app
Update your iPhone to the latest iOS version

Fix Astronom on iPhone unable to connect to server/internet connection issues::

To resolve Astronom network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Astronom black/white screen (blank screen) on iPhone:

Follow the Astronom iOS app troubleshooting guide Here →

Astronom Android App Issues and Solutions

Fix Astronom not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Astronom app issues:

Force Stop the Astronom App
1. On android, goto "Settings" » click Astronom app. » click "Force Stop".

Update Astronom to the latest version on PlayStore

Clear Astronom App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Astronom app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Astronom.

Fix Astronom unable to contact server/ Astronom internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Astronom » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Astronom » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Astronom on android.

Solve Astronom black/white screens issue on Android:

Follow the Astronom android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pawel Bialecki, developers of Astronom.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Astrospheric Website

Privacy Policy: https://astrospheric.com/privacypolicy.php

Developer: Daniel Fiordalis

About this app

Plan your stargazing and astrophotography sessions with ease. - Telescope calculators (focal length, aperture capabilities, unit conversions). this app is a weather forecast app created by an astronomy fan for astronomy fans.