Cogévie Status

Last Updated on 2021-01-19 by Cogévie

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⚠️ Most reported problems ⚠️

Not working

50.0%

42.9%

Account

7.1%

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Common Cogévie Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Cogévie network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Cogévie App
1. On android, goto Settings » Cogévie » click [Force Stop]

Clear Cogévie App Cache and Data:
1. On android, goto Settings » Apps » Cogévie » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Cogévie.

On android, goto Settings » Apps or Manage Apps tab.
Click Cogévie » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Cogévie » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
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Apr 14, 2025, 08:06 AM
a user from Martel, France reported problems with Cogévie : Account
Feb 17, 2025, 12:25 PM
a user from Pontivy, France reported problems with Cogévie : Not working
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