Heymondo Reviews

This company was super disappointing for me. Transavia airline moved my arrival airport from Amsterdam to Eindhoven, over 100km away, several weeks before my flight. this app wouldn't cover the cost of my new ticket (<$500 total for a family of 4) because it wasn't weather or equipment related. This was massively disruptive to my trip, and I spent probably 20 hours working through the claims process with their provider to no avail. I won't be using this app again and despite being a convenient tech-based option, would highly recommend that folks go through a more traditional travel insurance provider.

I got there insurance to Greece. My baggage was delayed in Athens and I stayed the entire trip in Rodolfo without any of my items, I called them and they gave me the go ahead to buy stuff for any day that the airline doesn’t send my bag till the limit. That was in June 2023. I have sent countless emails, filled forms and gotten on calls with them. No action has been taken and now they are just ignoring me. Be careful when you purchase if anything happens, you are on your own.

My flight was canceled by my airline and my trip was interrupted. I submitted all the paperwork requested by this app as Cancellation & Interruption was included in the policy covered for $3,500. I submitted all Hotels receipts to be covered. They denied coverage as they said Flight cancellation by the Airline is Not covered. Isn’t that the point of Cancellation and Interruption coverage? Do not use them! It’s a Scam!

I bought the hey mondo travel insurance and had to cancel my trip… the reason was clearly covered according to the hey mondo website but when I went to file a claim I was referred to a third party Spanish insurance provider who declined coverage .. they do not have a United states presence so there is no regulation or appeal process… hey mondo is a total rip off

I just bought the insurance and downloaded app. Heymondo doesn’t work. It’s frozen at Home Screen. I already uninstalled and reinstalled.

No deja registrarse

Disaster! None of the hospitals in China knew this insurance. Because I want to make sure the hospital process the insurance I have but no one did. I was puzzled and I called service center it the line kept being cut several times and people speak Spanish to you. When finally did they asked for supporting documents and I did send it after my 72 hours was complete. But before they even give list of hospitals or some kind of referral they claim that I called them before my 72 hours and they cannot provide me any service. Did I go to any hospital before my 72 hours and send a claim no!!!!!! I only called to get inquiry about the insurance and lis of hospitals I could go to when my 72 hours are complete!!!! Don’t waste your money and time. Horrible service never never never !!! I want my money back

Atención rápida y eficiente muy amables y responsables.

Cumplieron correctamente a unas urgencias que tuve en mi viaje. 100% recomendable

Recomiendo este seguro para viajes internacionales. Efectivos y disponibles 24h.

Da gusto encontrar alguien tan amable en el otro lado de la línea cuando uno se encuentra en una situación de urgencia.

Totalmente recomendable. He usado this app en varios viajes ya y cuando,por desgracia, he tenido que usar el seguro, mi experiencia con this app ha sido excelente.