Contact JD Drive Support
Company Name: 晓明 徐
About: “JD Drive” is an application software for Apple USB Drive.
•The main interface displays Media thumbnails :video, photo, music
•
Supports list / thumbnail view, support sharing operation for photos,
music and documents
• Support copy/cut/delete/create/rename operation
and support local/iStorage data transmission .
JD Drive Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
50% Contact Match
Developer: Google LLC
E-Mail: [email protected]
Website: 🌍 Visit Google Drive Website
3 Most reported problems 😔💔
Only transfers a fraction of your content
by DBB842
I read the manual, selected “backup” to make a mirror image of my phone.
First, it only created a portion of my named files on my iPhone X. About half were not created/copied.
Then I checked the JD Drive to make sure my content (mov, jpg, png, live, heic) were indeed on the JD drive before deleting them on my phone. Guess what. Maybe 20-30% were viewable… the rest had the generic pic logo, wouldn't open.
I noted a few that were “corrupted” or for whatever reason were not viewable… went back to my phone, clicked about a dozen, manually transferred/overwrote the “bad” ones on the JD drive… still not viewable.
Nothing in the PDF user guide mentions this or offers any solutions.
Really irritating to wait almost 2 hours for stuff to download/babysit the phone to make sure nothing flakey happens, only to find the large majority of your stuff is not viewable.
I read a few reviews saying this thing is malware… can’t say yes or no, but it did seem to require a lot of permissions and since it’s a Chinese company, not sure I’m gonna stick this thing into my PC. Caveat Emptor 👎
New York user
by SieSie L.
Got the usb drive to use with I phone great gift great concept plugged in looked good then got message “error” could not get it to work after that. Too many complaints on this happening. My sense is developer knew problem on production line and put out to market anyway to recover cost of product thinking the cash will out weigh the returns. It’s seems too plausible when you have more than 50% users with similar problem especially when they don’t return email support request. Person who purchased it is returning this one and two others.
Doesn’t work
by Gata795
I was trying to save my pictures (more than 1000) and the app would transfer only a percentage of the pictures. The rest went into a fail transfer category and there is no option to try again… so you are left with a bunch of not transferred pictures but they are not sorted in a way that you know which ones (to select only those and try transfer only those). When I attempted to trouble shoot the problem, my phone started glitching.
Have a Problem with JD Drive? Report Issue
Why should I report an Issue with JD Drive?
- Pulling issues faced by users like you is a good way to draw attention of JD Drive to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a JD Drive customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using JD Drive.
