Edeka app not working? crashes or has problems?

Edeka Status

Last Updated on 2021-10-18 by Supersmart LTD

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54 User reports:
App has problems

User reports 54

⚠️ Most reported problems ⚠️

Not working

51.9%

25.9%

Connection

14.8%

Crashes

5.6%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Edeka? Report Issue

Common Edeka Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Edeka app on iOS and Android devices. Solve all Edeka app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Edeka iPhone Issues and Solutions

Edeka iOS app crashes, not working, errors
Edeka iOS app network issues
Edeka on iOS has black/white screen

Edeka Android App Issues and Solutions

Edeka has errors/crashing/not working
Edeka server network connectivity issues
Edeka has black screen

Edeka iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Edeka app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Edeka app crashes or not working on Iphone (iOS):

Close and restart the Edeka app on iPhone
Update Edeka app to the Latest Version for iOS
Uninstall and reinstall Edeka iPhone app
Update your iPhone to the latest iOS version

Fix Edeka on iPhone unable to connect to server/internet connection issues::

To resolve Edeka network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Edeka black/white screen (blank screen) on iPhone:

Follow the Edeka iOS app troubleshooting guide Here →

Edeka Android App Issues and Solutions

Fix Edeka not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Edeka app issues:

Force Stop the Edeka App
1. On android, goto "Settings" » click Edeka app. » click "Force Stop".

Update Edeka to the latest version on PlayStore

Clear Edeka App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Edeka app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Edeka.

Fix Edeka unable to contact server/ Edeka internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Edeka » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Edeka » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Edeka on android.

Solve Edeka black/white screens issue on Android:

Follow the Edeka android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Supersmart LTD, developers of Edeka.

About this app

Supersmart scanning application allows you to have a simple, convenient, fast and enjoyable shopping experience, while at the same time you'll be benefiting from an efficient, cost-saving checkout system. The application is easy to use: Scan the cart QR code and start scanning product bar-codes as you go. Supersmart will validate the fully loaded carts, while you will instantly checkout and skip the tedious queues, resulting in a fast, secured and convenient purchasing cycle.