ShiftMed - Nursing Jobs App Reviews

I use several other agencies in addition to this app and feel qualified to give an accurate, unbiased review. ShiftMed is user-friendly and intuitive. It is easy to adjust the search parameters like location, pay $, dates, shifts. Clocking in and out is also simple although recently over the past week, I’ve had issue with clocking in, the button I tap to “clock in” does not seem to work. I really like the ‘next day pay’ feature, wherein you work a shift and can get paid 50% the next day. If you enjoy working for yourself and getting to choose when and where you work, this is the perfect agency for you.
A suggestion for improvement: I will often notice that other staffing agencies are offering several dollars more per hour in wages than this app for work at the same facility. If this app could boost their pay by jusr $2-$3 dollars per hour, they would be more competitive with other agencies and people would be more likely work more shifts through them. At the same time, those other possibly higher-paying agencies are still requiring things like hand-filling out a time slip and faxing it at the end of each week. this app is more simple and does not have any kind of hassle like that. Also, the higher-paying agencies have higher cancellation rates, their lists of available shifts aren’t as up to date. this app has a very low cancellation rate and the shifts you select will almost always be up to date.

The only reason why I’m giving them 1 star is because I can’t give 0 star. The process of starting to work with this company is a real headache. The representative was I had was just horrible. I had issues uploading some documents and there’s absolutely no number to call so I can get some guidance, instead there’s a chat box that shows that someone is active but they don’t respond in a timely manner. I ask questions and I get one response which is not sufficient and not helpful to my question. It’s like they are short staffed and are limited to answering only one question. Then you have to sign up to schedule a call which almost never happens. If you are going to sign up to work for this company BE SURE TO UNDERSTAND EVERY SINGLE THING!!! Because if you are looking for their assistance you will never get it. I wouldn’t recommend this to anyone just imagine how it is when you actually start working. Also the only number they have available is if you are calling off and with that being said they DO NOT CARE ABOUT THEIR EMPLOYEES.

If I could give no stars I will. I’ve never had a problem with any other agency as far as being paid. Every time I pick up a shift it’s something different with them. When I first started my pay for the day was 356 they “let me” take down half of the money I worked my behind off for and kept the other half and claimed it was taxes….never filled out tax forms. When I asked about this I was told they filled them out for me. Explain??? No one could. So I stopped using them for a couple of months. Unfortunately I had to go back for a few shifts because their locations are closer. Now I just did a shift and surprise they’re playing with my check again claiming that my bank account isn’t verified (which it is, it even shows up in ShiftMed ADL’s verified). BELIEVE THE NEGATIVE REVIEWS AND STAY AWAY FROM THIS AGENCY!

this app is such an amazing place to work.
They truly care and appreciate you as a person, never a number.
They are extremely receptive to any and all feedback. this app supports and respects you as a healthcare worker and always puts our well being and safety above all.
They treat you like a member of the family.
This is my first experience working with, not for, an agency. Although I’ve had several offers from other agencies, this app will always be my home.

Since I started working with this app everything has been so perfect. Tonette has been so much help and understanding to every situation. She's made this an experience that I would recommend to everybody. She works with you and tries to get the facilities to work with you too. Tonette is 100% committed to everyone she works with and is nothing but amazing. Overall the whole company is great and if you are looking and willing to work get with this app.

After waiting 3 weeks to be fully verified due to bugs within ShiftMed , I’m unable to claim any shifts because… you guessed it… bugs within ShiftMed again. When I click “claim” to claim a shift it takes me to my already verified documents. There’s no next button no continue nothing I’m just stuck. I can’t see anything when I click help. There’s no customer service. I’ve applied to two other apps which service a lot of the same facilities but it’s just frustrating. There needs to be live customer service asap like we’re in healthcare things change any minute.

So far few months working with this app has been a great! Good pay, gives me the flexibility with my hours and how far out I drive to go to work. As a dad and a college student this works well with my schedule. I find time for all my priorities and recommend ShiftMed to anyone who doesn’t like same old routines and likes something new out of every day!

Jose,

Shift Med is actually some what easier than I thought it would be picking up shifts is pretty simple… they send reminders so u won’t forget your shifts the only thing I don’t like is that the fact that if u accidentally click the wrong shift it’s considered a call out and it can negatively affect you picking up shifts even if u catch the mistake 2 minutes after realizing and contact them to correct the problem .. I feel that’s very unfair but other than that it’s not a bad staffing company to work for.

I wasn’t sure what to expect at first but as I’ve gotten into ShiftMed and given it a try it’s been a great experience. It seems like new features are being added on a regular basis to make it even nicer and easier to use. Even when I’ve had questions a simple phone call was all it took to answer my question.

I don’t know what it is but all I do know is pay is way way less then what it suppose to be when u get paid ShiftMed shows u getting paid one thing then once u get your pay it is so much lesser I do know taxes are being removed but not that much I believe ShiftMed is charging us to but is not letting that be known when we picking and working shifts it would be nice to know what y’all is taking out of our pay cause I only take jobs because of the pay but if I’m not gone get the full pay then let me know so I can know if I really want to take the job or not

this app is an awesome company to work for. The shifts available are close to where I live so I can work and not have to commute too far. ShiftMed is easy to use. Uploading my credentials was easy and I had a staffing coordinator help me with scheduling orientations and pick up shifts. I got paid the next day and made more than I have with other agencies. Really happy to work with this app.

ShiftMed has helped me tremendously with picking up shifts and making sure I get PAID FOR MY FULL SHIFT if it is cancelled because of the Guaranteed shifts feature. I can also request 50% of my pay the very next day and I need that because I can’t wait until Friday.

Thanks for looking out this app! My favorite agency mobile app and staffing team You guys are number 1!

I downloaded ShiftMed and uploaded my credentials in sometime in 2021. I asked through their worthless bot what else was needed & it said a background check. I asked how to complete the background check & the worthless bot sent a link to a different state other than my home state. After going back & forth, I gave up.

Until recently.

I've received multiple emails about needs, but my background check is not done. If this is how this app completes its onboarding, it's not likely to be any better when you sign of for x amount of $/shift.

This company has changed the game in the medical field. So easy to claim shifts, the pay is outstanding and you get to choose what shifts you want. Easiest app I have used and customer service is top tier! If you work in the medical field and are tired of being payed less than you deserve then this is ShiftMed and company for you!

May shifts located in my area at multiple facilities and have far better pay than any agency I’ve worked for. Now the only down side is it takes forever to process your paperwork. Normally after a few calls they finally approve it. Once you’re in the system it’s amazing.

ShiftMed is good, however, despite the updates, you guys still have yet to fix the bug regarding the faq questions. Everytime I tap on a faq question, the page comes up clear with no article and alot of times I have to go through the task of going on my browser when I should just be able to look up commonly asked questions in ShiftMed so I can get answers quicker. Please fix this

I just downloaded ShiftMed and went through the process of Registering. Right now
I am still waiting for my background check to be verified. The online part of it is a smooth transition however where is the customer support? There are NO live representatives, no customer support. There is a bot computer that is not much help and for healthcare you need someone to contact for issues or even emergency issues.

I’m not sure If I will continue because of this.

this app is good apps. Tonette is incredible, I love my work and I get shifts to fit my own schedule and extra. I’m never late, never call out , I always get answers to my questions. If we all listen the training properly, specific times were given for us to get response and next day pay if needed. I’m enjoying this app, I invite my friends.

This is a fast growing company that you definitely should join. One of the things I enjoy is how open the company is to there employees and ensuring the best experience and customer service. There are so many great benefits to being apart of Shift Med I recommend you come join our team . We would love to have you

I started with sm the beginning of February .did all my credentials and started doing shifts. This is my first time wrking for an agency and I love it and the place that I pick up with am. Just didn’t receive badge yet but come join it’s worth it work when you want and it’s always work.

Even before the update ShiftMed was very organized and easy to work. Now you’re able to click on your job title (cna. LPN, RN, etc) the only thing I’d like is to be able to click shift times (7-3, 3-11, 7-7 etc) I’m sure that’ll be coming soon. Now you still have to keep scrolling and scrolling but... still effective!

WOW. ShiftMed has given my nursing career a huge boost! I have COMPLETE control of where and when I work and ShiftMed keeps record of all my credentials so I don’t have to worry about providing that to the facilities.

Best way to make money. Easy to claim shifts, you can create your own schedule, and checking in and out is pretty easy as well. Payments are not a problem!

I appreciate everything this app has done for me. Helped me make my own schedule and paid me on time (including bonuses). The credentialing department is very helpful and so are the staffers!

I love Shift Med & their polite supervisors. they really work as a team to help employees. Never had no issues I can honestly say best staffing agency 👌🏾

Wow ! I never write reviews but this app has made it very easy to get money on the go ! Excellent app.

Easily claim shifts and head out to my shift immediately!

Super easy to pick up shifts and the locations they have are really close to me. Awesome app and company!

I love that I could create my own schedule. So easy and convenient to use!!

this app is amazing. I love how easy it is to claim a shift and I also love how I can make my own schedule.

So easy to claim and pick up shifts whenever I want!

A tool that helps nurses...Yes yes yes!!! Easy to use and functional layout.

Very convenient and great rates

ShiftMed always have problems I have to keep uninstalling and installing which is a pain.