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The only reason why I’m giving them 1 star is because I can’t give 0 star. The process of starting to work with this company is a real headache. The representative was I had was just horrible. I had issues uploading some documents and there’s absolutely no number to call so I can get some guidance, instead there’s a chat box that shows that someone is active but they don’t respond in a timely manner. I ask questions and I get one response which is not sufficient and not helpful to my question. It’s like they are short staffed and are limited to answering only one question. Then you have to sign up to schedule a call which almost never happens. If you are going to sign up to work for this company BE SURE TO UNDERSTAND EVERY SINGLE THING!!! Because if you are looking for their assistance you will never get it. I wouldn’t recommend this to anyone just imagine how it is when you actually start working. Also the only number they have available is if you are calling off and with that being said they DO NOT CARE ABOUT THEIR EMPLOYEES.

If I could give no stars I will. I’ve never had a problem with any other agency as far as being paid. Every time I pick up a shift it’s something different with them. When I first started my pay for the day was 356 they “let me” take down half of the money I worked my behind off for and kept the other half and claimed it was taxes….never filled out tax forms. When I asked about this I was told they filled them out for me. Explain??? No one could. So I stopped using them for a couple of months. Unfortunately I had to go back for a few shifts because their locations are closer. Now I just did a shift and surprise they’re playing with my check again claiming that my bank account isn’t verified (which it is, it even shows up in the app ADL’s verified). BELIEVE THE NEGATIVE REVIEWS AND STAY AWAY FROM THIS AGENCY!

After waiting 3 weeks to be fully verified due to bugs within the app, I’m unable to claim any shifts because… you guessed it… bugs within the app again. When I click “claim” to claim a shift it takes me to my already verified documents. There’s no next button no continue nothing I’m just stuck. I can’t see anything when I click help. There’s no customer service. I’ve applied to two other apps which service a lot of the same facilities but it’s just frustrating. There needs to be live customer service asap like we’re in healthcare things change any minute.