Dott – Unlock your city Reviews

Dott – Unlock your city Reviews

Published by on 2024-10-17

🏷️ About: Dott is a green travel app that offers affordable, convenient, and safe rides to people in Europe. The app allows users to find nearby Dott scooters or bikes, unlock them using a QR code, and ride freely through traffic jams to their destination. Dott is available in 7 countries across Europe and is on a mission to make cities less polluted and congested.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
39.8%

👿🤬😠 Negative experience
34.8%

😎👌🔥 Positive experience
25.4%

~ from Justuseapp.com NLP analysis of 5,751 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Comfortable scooters

- Good pricing

- Good customer service

- Simple and clear app

- Fast



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Worst scooter app

2022-05-21

If you have Voi or Tier nearby go for them.

They charge fines arbitrarily and lock the scooter so you can’t even park within allowed boundaries to get your money.

It was as expensive as getting a taxi for me for one ride!
So think twice.

After package purchase then errors on payment

2022-06-22

I bought top package, that payment went through. When I try to unlock scooter, I’m getting “payment errors” so cannot use scooters even though payment for package went through without issues. I Tried adding different credit cards, same errors. Support blames “my bank” even though tried multiple different credit cards. As a result I have a package that I paid for and cannot use. Since it’s outside Apple store, cannot even ask for refund. Do not recommend unless you’re ok risking package money.

Terrible

2022-07-23

The scooter kept loosing power even when I wasn’t in a red zone. Waste of time and money to rent one in London because the entire city is a red zone. When we had to walk them through a red zone they would lock up but kept saying park me in a parking spot. Did not enjoy these my wife absolutely hated them.

Junk mail

2022-08-24

We had so much fun trying the this app. Hours later we have thousands of junk emails. They keep coming to my inbox. Had I known, I never would have verified. Please make this stop!!! Eight emails per minute... and not stopping.

Disappointed. Next time, will take Bird or Uber.

2022-09-25

I took a scooter ride In Turin with Dott and they charged me an extra €10 for exceeding limits of the city. But their app didn’t let me know about this until after I was charged. I Spoke a rep and he didn’t fix it. Next time, I’m sticking to Uber/Lyft or taking Bird scooter.

Rubbish

2022-10-26

At conflict with maps that say it’s ok to ride in certain places but the scooter stops randomly even in places they show you can ride in. Don’t touch this

Most stupid experience, don’t use Dott in Paris

2022-11-27

Tried 3 times, picked up 3 different units, 1st didn’t worked, second wrong area, third good area stopped because riding into wrong area. 30 euro’s down the drain.

Sucked

2022-12-28

Paid and it didn’t work

Scooters have issues

2023-01-29

Tried two of the scooters back to back and they did not work. I was charged 3 times and I asked for help but no one responded

They stopped my ride

2023-03-02

II put it on pause. Went to eat and they just notified me they had canceled. What’s the point of pausing?

Not available

2023-03-31

When I really need Dott it wasn’t available to register.

Beware of parking

2023-05-02

Dott has a tendency to say you are in a no parking spot when parking the scooter with other scooters. Needs to be fixed

C’est la meilleure trottinette

2023-06-02

Point.

:)

2023-07-04

simply the best

Great ride!

2023-08-04

Secure. Tight good breaks and best foot bed. Love this app!!

My favorite scooter rental

2023-09-05

I’ve tried quite a few scooter companies in my city, but this app was the one I kept coming back to. Comfortable scooters, good pricing, and really good customer service.

Only wish there was a monthly subscription models like some competing apps, and it would be nice if the speed limit were boosted a few km/h.

Best service in Paris

2023-10-07

Wow. So cool. Loved it.

Perfect

2023-11-07

Can’t say more

The best app ever

2023-12-09

I have been using many apps, but Dott is amazing very simple and clear and fast

Best scooters

2024-01-09

Could not get bird or lime to work with my data when not on wifi. this app worked perfectly and the scooters all worked great.

Most stupid experience, don’t use Dott in Paris

2024-12-16

Tried 3 times, picked up 3 different units, 1st didn’t worked, second wrong area, third good area stopped because riding into wrong area. 30 euro’s down the drain.

Dosent work

2024-12-16

Damage



Is Dott Safe? 🤗🙏


Yes. Dott – Unlock your city is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,751 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Dott Is 42.2/100.


Is Dott Legit? 💯


Yes. Dott – Unlock your city is a totally legit app. This conclusion was arrived at by running over 5,751 Dott – Unlock your city User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Dott Is 100/100..


Is Dott – Unlock your city not working? 🚨


Dott – Unlock your city works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Plans 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Duration Amount (USD)
Billed Once $10.00
Weekly Subscription $19.60


How was your experience with Dott – Unlock your city? Post a Review




Features

- Find nearby Dott scooters or bikes using the app's map

- Unlock the vehicle using a QR code

- Choose a pass or discount to save on travel

- End the ride by finding a dedicated parking spot on the map

- Safety tips for riders, including wearing a helmet and riding in bike lanes or on the road

- Available in 7 countries across Europe

- Affordable and accessible rides for commuting, socializing, or sightseeing.

  Customer Service/Support
Developer:
Dott B.V.

Contact e-Mail:

Website:

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