Contact YachtWorld Support
Company Name: Boats Group
About: In the market for a yacht or just love browsing the world’s most beautiful
boats? The YachtWorld app brings the largest selection of yachts in the world to
your mobile device, so you can explore new and used yachts anytime.
Easily
browse, sort and share listings, videos and photos from the largest database of
yachts for sale.
YachtWorld Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Boats Group
Verified email ✔✔
E-Mail: yachtworldapp@boats.com
Website: 🌍 Visit YachtWorld Website
Privacy Policy: https://www.boatsgroup.com/privacy/
Developer: Boats Group LLC
3 Most reported problems 😔💔
Unusable on iPhone 8 — Updated: just Unusable
by TRogers0
Update:
They have updated the search functionality, so that it’s now not a software bug, but just not an option at all. So... worse. You can now not even put in a location anymore regardless of screen size. It’s not an option. You can only search within a distance of your current location. So, whereas it was unusable on smaller phones due to a bug, it is now unusable for everyone who wants to browse boats that are not near where they live.
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Original Review:
Seems fine when you first open it, but if you want to search by any location that isn’t your Current Location, you are completely unable. It the keyboard completely covers the drop down for selecting your country with no way to scroll down to see it. If that’s your use-case, just use the web app. It’s far superior.
It got 2 stars rather than 1 because it seems like this might not be an issue on larger phones. Also, the saved searches seem useful, but only if I can actually search for what I want.
Unusable app - photos stop loading
by Walshc2
Latest iPhone with latest version of iOS installed. Can browse for about 5-10min and then photos stop loading on boats making the app virtually unusable. In the few min it does work when I open it the ux is horrendous - close button sometimes doesn’t appear when browsing + downward swipe to close fails. Website is not much better and listings often don’t load / photos stop loading. It’s incredible that Boats Group / Apax Partners is not maintaining / upgrading the app to modern standards with their market share and revenues. I’m sure if they sit on their cash a little longer without re-investing, something better will come along. Brokers would love to jump ship and I’m sure I’m not the only frustrated buyer.
New update
by MADelves580
This new update the app has preformed has ruined the app. Looking up boats has gotten way harder. I can’t name one good thing that has come from this update before I would have given the app a 4.5 out of 5 now I would give it 0.5 out of 5 it’s awful to use and so is the website. I feel the developers from the app should reconsider and go back to the old version. The problems start from its removing most of my boats saved from the previous app to looking for boats the filter/sort is awful and one glitchy button later you restart your search process. If the developers from the apps see this please go back to the other version. Awful update
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