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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bitpanda Custody Ltd, developers of TrustVault.




About this app

We do this by leveraging an infrastructure of hardware security modules (HSMs) with additional built in firmware, secure data centres and multiple levels of encryption to mitigate security risks to enable our users with the most secure, lightning fast way to execute transactions through their mobile device, web or via API integrations.  We offer live chat support during UK business hours (9am till 5pm), including account recovery. this app is developed by Bitpanda Custody, an insured crypto custodial wallet provider based in London, UK.  We are the first custodial wallet to integrate with MetaMask giving you secure access to Ethereum dApps so you can access your assets knowing you are kept super safe.  this app: The insured crypto custody wallet for institutional or high net worth investors looking for a safer, faster and easier way to send, receive, buy and keep safe their cryptocurrencies.  Investors need a wallet with bank-grade security that doesn’t compromise on speed, ease-of-use or access.  Built with institutions in mind, our secure product essentially goes beyond ‘cold storage’ at ‘hot wallet’ speed - less than one second to process transactions.  Unlike a hardware or software wallet, this app accounts can always be recovered, even when the mobile device is lost or stolen.  This is because your assets' private keys are always kept hardware-secure in our tamper proof data centre hosted HSM cluster and never in the device.  We go about safeguarding crypto assets in a completely different, highly effective and unique way compared to other companies in our sector.  You can use the this app app to send, receive and buy Bitcoin (BTC), Ethereum (ETH) and selected ERC20 tokens (e. g.  DAI, MKR, USDC, USDT) as well as Binance (BNB) and other third party tokens supported on their chain.  Billions of dollars worth of cryptocurrency have been lost or stolen.  Introducing this app by Bitpanda Custody.