Are you having issues? Select the issue you are having below and provide feedback to Find Us.
- Can be confusing to setup track requests/acceptance between several devices
- GPS signal can be restricted if phone is buried under stuff
It's not your fault I got a little xestracted
Complete guide to troubleshoot Find Us app on iOS and Android devices. Solve all Find Us app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Phone Tracker & Family Link Apps, developers of Find Us.
The accuracy of coordinates whilst searching for devices using phone number or email depends on the availability of built-in GPS/GSM/WiFi modules on the targeted devices. This function works by sending a unique message - that FindUs generates - to the phone number supplied which contains the location. With full access, you will be able to locate any count of persons using a cell phone via SMS and also access 24/7 support. Even those who have not installed this application! - Has It ever happened that you need to meet someone, and the person with whom you meet, really can not explain where he is? - No longer need long clarifications, just send him an SMS from FindUs and after confirmation, you will instantly see him on the map in your smartphone. The message should be opened every time when you want to update location . - to push notifications - to get notifications when your friend will share his location to you. In the case that there is no GPS, the coordinates are detected according to the data of cellular networks, with the accuracy ranging from 100 to 1000m. Your subscription will be automatically renewed at regular intervals, according to what you selected, if you do not cancel it earlier than 24 hours before the end of the current period. When the trial expires, the subscription will auto-renew on a monthly or yearly basis. The subscription costs will be charged from your score, linked through an iTunes account. FindUs will quickly show the location of any friend by SMS request. Weekly access subscriptions come with a free 3 day trial. You will receive your first charge 3 days after starting your trial. If there is no GPS and GSM, then the coordinates are detected via IP address. You will not be able to unsubscribe after you have purchase it. Subscription changes are available in the Settings of your iTunes account after purchase.