Photoroom app not working? crashes or has problems?

Photoroom Status


I have a problem with Photoroom

Are you having issues? Select the issue you are having below and provide feedback to Photoroom.




⚠️ Most reported problems ⚠️

Not working
65.3%

Something else
17.3%

Photo/Video
9.8%

Login
5.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Photoroom Problems 😠👌🔥

- Layers tool is in the way and can't be minimized, moved or customized

- Scanning process removes shadows

- Batch editing is not as intuitive as before

- App crashes when selecting more than 8-10 photos

- Format changes have made the app less simplistic

- Layout is now odd

- QR codes are added automatically

  37 Reported Issues: 😵🆘🛟🚨📢

Allison Reina
2023-11-02

I’m trying to create a picture and every time I try to edit the font my whole app crashes.

Eric
2023-09-22

I have subscribed. Keeps getting stuck when adding an image to a batch. I restart, same thing. I can't remove the image etc.

Ann
2023-06-29

Hi, The unsplash features keeps showing an error occurred message when I try to use a picture. It did work previously. I gave cleaned my cache and data. I don't have Pro. Thank you

Ann
2023-06-29

Hi, The unsplash features keeps showing an error occurred message when I try to use a picture. It did work previously. I gave cleaned my cache and data. I don't have Pro. Thank you

Bobbie Liggins
2023-06-08

My app keeps freezing.

Juan Alonzo
2023-05-17

App keeps crashing when I open it, I have pro and app just doesn’t open

Amy Hanna
2023-04-30

Horrendously slow. I have to put the phone down and go do something. I mean a good 5 minutes and sometimes it closes the app all together.

RB
2023-04-29

An error occurred. Check your connection. Rebooted. Internet is fine. Error continues.

Amy Gruis
2023-03-30

An error occurred. Check your connection. Rebooted. Internet is fine. Error continues.

Mark Kenny
2023-03-28

The download button is greyed out - cannot download edited images today

Farrah
2023-03-27

I subscribed and paid and yet this app has NEVER worked for me! This feels like financial scam for taking peoples money and delivering ZERo! #JustSayNoToPhotoRoom!

Saskia
2023-01-19

Hi, the app doesn't scan photo's anymore.

Diane
2023-01-11

I cannot upload photos to Photo Room because I keep getting a code that says: An Error Occurred, Check Your Connection Again. There is no problem with my connection and I can't figure out how to fix this

Karin Altmann
2022-12-10

Lots of problems, sorry. 1. PR keeps quitting on iPhone. 2. processes have changed since update - now really clumsy, unintuitive and SLOW. 3. trying to log in on the Web app on my MacBook - I do everything - follow the secret code etc. My log in still doesn't register on the web-page. Help!!! I look forward to your help.

NOEL STAMPER
2022-10-21

Have pro version and when trying to do batch photos and modify them to change background or anything on the desktop it keeps removing the photo. Unable to get anything done with this background remover.

Felicia
2022-09-16

I try photoRoom and liked the app. Then I applied for the pay pro version, after that I was unable to use photoroom, get my information or anything. Now I have issues canceling. I do not recommend this app until there's a better way of communicating with customer service and an easy way of getting a refund if you have a problem

Sumayyah
2022-09-03

Photo room keeps saying photoroom has stopped since I downloaded the app.I have not been able to make use of the app.

Elizabeth Edet
2022-08-21

PhotoRoom studio is not avalible in device pls in need help from Google play store

Jonathan
2022-08-10

Hello there, I'm having trouble trying to create a new design on PhotoRoom. Every time I try to go in and begin creating, everything that I need to use on the create site keeps disappearing and it's making it really hard for me to start creating if everything on the screen keeps disappearing. Do you think you can fix this bug so nobody else will have this problem?

Robin Goldberg
2022-08-04

The app keeps freezing. I rebooted my iphone several times and reinstalled the app again. Still NOT working and I was charged a fee to subscribe again because I could not find a way to log in. How can this be fixed. It is stopping my business in its tracks!

Rohinishri
2022-07-26

Hello there, today there was a problem with PhotoRoom where every time I try to go and edit the background, it takes a really long time for everything to load up and the background edit page keeps slowing down every time. Can you please try and this fix this so I won't have any more problems editing my background?

Jonathan
2022-07-26

Hello there, today there was a problem with PhotoRoom where every time I try to go and edit the background, it takes a really long time for everything to load up and the background edit page keeps slowing down every time. Can you please try and this fix this so I won't have any more problems editing my background?

Kim
2022-07-24

Everytime a photo is loaded and statarts to scan, "an error occurred" pops up! 48 hrs now! Deleted and reinstalled app, same error message! I'm guessing app has a "free" life and then in order to work you have to pay for upgrade to Pro?!?!?

Sav
2022-07-19

app exiting out by itself whenever I go to additionally edit/clean up the cutout

Barbara Mazzone
2022-07-06

App not working - is there a fix

Beilyn Pinto
2022-07-04

My app keeps selecting its own pictures and not allowing me to use it properly. It’s like it has a mind of its own.

April Mae
2022-05-17

Im not sure if its been since updating my iphone or what but every time i click cutout the app wont let me do that option anymore it shuts down or freezes up completely.

Karen
2022-05-15

can load photos to do a batch edit, but then each photo gets a red cross and it doesn't remove any background, been a couple of days now, have restarted my phone, have uninstalled and reinstalled ap, nothing has worked

J
2022-05-06

App doesn't scan pictures anymore what makes it useless

Brooke
2022-04-06

My app works for about 6 edits and then it crashes so I have to constantly go back in to finish editing my batch.

Showing 1-30 of 37

Have a Problem with Photoroom: AI Photo Editor? Report Issue




Common Photoroom Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ARTIZANS OF PHOTO VIDEO BACKGROUND EDITOR APP, developers of Photoroom.


Verified email  

Contact e-Mail: hello@photoroom.com


Verified email ✔✔

E-Mail: help@photoroom.com

Website: 🌍 Visit Photoroom AI Photo Editor Website

Privacy Policy: https://photoroom.com/legal/privacy

Developer: Photoroom AI Photo Editor




About this app

In one tap, remove the background and compose an image that will showcase a product or a model. this app is an image editing app that lets you capture, edit, and mix images by editing objects.  We mean it when we say we do visual magic so you can sell faster! this app Pro subscriptions are charged monthly or annually to your iTunes Account after your 3 days trial ends.  Your iTunes Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.  To stop auto-renewal, visit Account Settings in iTunes after purchase.  Subscriptions will then auto-renew every month or year unless turned off at least 24 hours before the end of the current period.  Editing perfect product shots is a breeze (and dare we say, fun! ).  With our Magic Retouch, now you can remove any unwanted details effortlessly (POOF!  We use artificial intelligence to automatically cut out the background and overlay your subject over a gorgeous background.  Create studio-quality images in seconds.  Any unused portion of a free trial, if offered, will be forfeited when you purchase a subscription, if applicable.