Contact Water tracker Waterllama Support

by The Wildmage

Love the fun and playful interface, and initially really liked this app. However, in the last few weeks it’s starting being really laggy, as in taking more than 10 seconds after I open the app before it becomes responsive. I click and swipe, but nothing happens, and then sometimes, in trying to catch up, it’ll open one of the water input options multiple times. It’s really annoying to sit and wait so long after opening the app before I can use it, especially with no indication that I need to wait.

I’ve also noticed that the app is sending massive amounts of duplicate data to the Health app. I have a day in which WaterLama thinks I drank 55oz., but the Health app thinks I drank 604oz. because of all the duplicate entries WaterLama filed.

I really want to love this app, and I even put some money into it to get all the features, but these bugs are extremely frustrating and have me looking at other apps.

by Ac0194

I’m considering deleting this now based on the disturbing tips I’m reading under the challenges, which are worsened by being unable to remove them. Why does a hydration app have a weight loss challenge? Why does that weight loss challenge include tips that promote disordered eating habits and encouragements to engage in harmful, eating-disorder-related behaviors? Why is there a challenge that refers to eating certain types of food as “cheating?” I regret giving money to developers who felt the need to include this in what could have been a fun way to stay hydrated and make sure I’m not forgetting to drink water throughout the day. Unnecessary tips like “drink before you eat to reduce appetite,” “try time-restricting your eating,” and advising not to eat to “compensate” are included with shockingly poor judgement. This app works perfectly fine without having to include faux-scientific weight loss into it and it unnecessarily perpetuates disordered-eating and dieting.

by Lumdusol

I love that this app syncs with Apple Health. The drink icons are cute. The animals are interesting and I prefer them over a wheel or a human figure when working to meet my goal. The watch app is a bit buggy and inconsistent. Sometimes it works, sometimes it doesn't. For example, it would take my entry, and when went to add a second entry, the watch app showed I had zero intake for the day even though the first entry was transferred to my phone. My requests for additional features: 1. I'd like to be able to see my history and some fundamental statistics, i.e., progress over the last week/month/quarter/year/all/custom date range in the form of graphs: total fluid intake over time, caffeine intake, percentages of different drinks (of my total fluid intake, what percentage was from soda?), etc. 2. I'd like the ability to edit the drinks I've entered directly instead of having to delete the entry altogether and then add missed drink. 3. It would be fantastic if the app could scan bar codes to enter new/custom drinks with the correct nutritional information (caffeine, calories, etc.). Overall, a useful app; however, I think as it is, it should be free (or at least much less than $8) and I harbor some buyers remorse. If the additional features I suggested, I think it is worth a small one-time fee (but still not $8). Hopefully, the developers will continue to add useful features such as editing and visual history tracking.