Company Name: Mobail
About: Welcome to the new H10 Hotels app! Discover a new way to quickly and efficiently
see all the information about our accommodations and obtain the most of your
stay.
In our app you will find information of over 65 hotels in Spain, Europe
and The Caribbean, in prime locations, with a carefully selected cuisine and
facilities that are constantly updated to guarantee the highest quality.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
E-Mail: support@stay-app.com
Website: 🌍 Visit H10 Hotels Website
Privacy Policy: https://www.h10hotels.com/en/privacy
Developer: STAY App
by BClements2016
Doesn’t work - you can login to your “account” but cannot do anything with it. We tried ordering room service, were prompted through a checkout option and waited over and hour and a half for food (sandwiches, fruit, a salad and water). We tried contacting staff through the messaging system on app with no response. We finally called down to room service, who said they never received our order.
by Reetu Parasram
Unable to login here as a privilege guest for 6 night and 7 days, can’t login to app and the hotel staff have no idea how to fix it. I’ve asked guest services, Conceierge, front desk and reservations and no one can fix the issue. What a waste. I’ve spoken to other guest 90 percent of them are unable to login. Terrible experience
by Trisha57006
I still can’t get logged in and we arrive in a few days. I’ve confirmed my confirmation number with Expedia twice who even called the hotel so I know that’s not the issue….