YouBox app not working? crashes or has problems?

YouBox Status

Last Updated on 2021-10-29 by CUBES DOO

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Common YouBox Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot YouBox app on iOS and Android devices. Solve all YouBox app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

YouBox iPhone Issues and Solutions

YouBox iOS app crashes, not working, errors
YouBox iOS app network issues
YouBox on iOS has black/white screen

YouBox Android App Issues and Solutions

YouBox has errors/crashing/not working
YouBox server network connectivity issues
YouBox has black screen

YouBox iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever YouBox app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix YouBox app crashes or not working on Iphone (iOS):

Close and restart the YouBox app on iPhone
Update YouBox app to the Latest Version for iOS
Uninstall and reinstall YouBox iPhone app
Update your iPhone to the latest iOS version

Fix YouBox on iPhone unable to connect to server/internet connection issues::

To resolve YouBox network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix YouBox black/white screen (blank screen) on iPhone:

Follow the YouBox iOS app troubleshooting guide Here →

YouBox Android App Issues and Solutions

Fix YouBox not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent YouBox app issues:

Force Stop the YouBox App
1. On android, goto "Settings" » click YouBox app. » click "Force Stop".

Update YouBox to the latest version on PlayStore

Clear YouBox App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "YouBox app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch YouBox.

Fix YouBox unable to contact server/ YouBox internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click YouBox » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got YouBox » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch YouBox on android.

Solve YouBox black/white screens issue on Android:

Follow the YouBox android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CUBES DOO, developers of YouBox.