Well onTarget Fitness Program Reviews

WellonTargetFitnessProgram makes you manually log in every time you use it. The login page is also a pop up browser that a password manager won’t recognize, so that’s another level of inconvenience. This is so painful especially when every other app I own allows for Face ID or pin login.

Otherwise as far as I can tell everything else on WellonTargetFitnessProgram works fine.

WellonTargetFitnessProgram is terrible. Logging into it is primitive. Must use full credentials every time. Where is Face ID, or perhaps a pinnnumber? Once you are in, self check in is convenient, but only when it’s working. Never seems to be up to date keeping track of the weekly log ins. Apps is set to auto check in with location services on but doesn’t work.

I’ve had and used WellonTargetFitnessProgram for a few years now and it worked okay. Over the last handful of months I can’t even log in, it says “something went wrong.” I don’t carry a computer with me when I travel so I’m stuck using WellonTargetFitnessProgram on my phone. I can’t utilize my membership if I can’t find where to go! I’d like to get back about 5 months worth of payments for not being able to use WellonTargetFitnessProgram! Please fix this! I’ve tried deleting it from my phone and reinstalling it - doesn’t work.

I came to WellonTargetFitnessProgram to decide if I want to continue my existing gym membership or purchase a fitness membership through WellonTargetFitnessProgram under BCBS. I am not able to justify purchasing any of the fitness memberships because the prices of each package cover the map with the marked gyms in my area. I cannot see any of the 19 locations said to be nearby as I can only view 1 location under the pricing. What a useless app and a disappointment to me, a person trying to make my health a priority by getting more exercise. Seems like a non-benefit from the insurance if WellonTargetFitnessProgram to inform me about it is useless.

I pay $40 a month to have access to thousands of gyms across the country (I travel for work). You’d think given the price and the fact that they tout their app as easy to use to search for gyms in your area, and the fact that Blue Cross Blue Shield is a very well known brand that they would have a more reliable app. I can’t even log into the fitness app as it returns “oops something’s wrong” error message. Can’t even get to the login screen. What’s the point?? I have to go to the Internet on my laptop every time in order to access the location search feature which is cumbersome and more trouble than it’s worth. Do better guys!

Every single time I open WellonTargetFitnessProgram I have to validate my credentials and enter a passcode I get through email. Not super convenient especially when I'm trying to check-in at the gym. I also accidentally checked in twice and there's no way to delete one of the check-ins.

Please update WellonTargetFitnessProgram for easier access to check-ins without having to validate through my email each time. There should be a quick view mode by entering in a personal pin or passcode. All I want to do is check-in in real time. WellonTargetFitnessProgram has so much potential but unfortunately by reading the reviews it's been an ongoing inconvenience to users trying to "stay on target".

WellonTargetFitnessProgram is obviously broken, and based on the rating and all of the negative comments, it appears to have been broken for quite some time.

I am paying a lot of money for this fitness program for my family. I expect the program and its support tools, including WellonTargetFitnessProgram , to function as advertised. Now my family is unable to find gyms or schedule classes, etc. which was one of the main selling points for us choosing this program.

I am very disappointed and angry that BCBS and this Program do not fix their unusable app when they have clearly received feedback from their customers stating that it is broken and unusable.

If this is any indication of the level of quality and customer focus I will receive as a part of this program I expect to be cancelling very soon! I will take my money somewhere else where they care about their customers, the quality of their products and services, and correct issues when they do occur to keep the customer experience positive.

This is, without a doubt, the least intuitive and most frustrating app I’ve ever had been forced to use. I can’t understand how someone could create WellonTargetFitnessProgram and the. sit back and do nothing while all of these horrible reviews come in. Please, make it easier to log in, make shortcuts for items people are looking for most often. There are bugs with the links, bugs showing weird sized text, bugs that won’t allow me to log in sometimes. It’s a whole mess. Please fix it. Please also include the name of the fitness program on the digital gym card so the gyms know what we’re talking about and I don’t have to chase around client support to help me explain to these gyms what I’m talking about. Please.

I have contacted them many times and just now spoke with another so called manager at their company. They have given false information more than once even fake information on how to contact their corporate office. Over 100 in charges for access to gyms but I was never able to go to these said gyms in the approved list. Every time I have reached out if past 6 wee it’s hours of calls and many disrespectful people! I would not suggest any business to work with them will also be filing complaints with my insurance company to let them know, with the BBB, with the Attorney Generals office and anyone else that will accept complaints! Now it’s not about the 65 still owed to me, but also the service, the lies and my time that was wasted!

Seriously, this is the worst I’ve ever encountered. You can’t even get past the Login because it won’t accept your credentials, name, or password. I even called them about this for tech help, and they claim this has never happened before, yet one quick glance at these reviews and it is clear it ALWAYS happens and WellonTargetFitnessProgram is 100% non-functional. I have not encountered a single person who has been able to even use WellonTargetFitnessProgram. Unless you plan to use a desktop ALLLLL the time to access the benefits of a Tivity membership, do NOT join Tivity. Without WellonTargetFitnessProgram , there is absolutely no point. Do NOT do it.
Furthermore, after over an hour on the phone with them, they seriously pretend that they have never ever had any complaints and that everything is completely fine and no plans to rectify the issues. Just read the reviews here. It hasn’t worked for sooooo long. You literally can’t even log in.

They don’t let you join any decent gym and make it impossible to login or cancel EVEN WHEN THIS ISNT MY INSURANCE ANYMORE

Worthless app. Glitchy, doesn’t allow you to check-in, and the sign in process breaks half the time. Y’all need to fire whoever is behind this hunk of useless software

For years this worked properly. Could see my check ins and all. Can’t even log in anymore.

WellonTargetFitnessProgram never works and calling customer service is just as useless and frustrating as using WellonTargetFitnessProgram

Haven’t been able to log in despite numerous account PW resets. Including changing all my information on my insurance side. Can only log in via web portal. App currently is unusable. Literally because I can never use it unless I spend hours with customer service.

Most of the listed studios have no classes available. When there is an available class it will only allow you to book the class maybe 1/3 of the time. Usually is says “something went wrong. Try again.” It is a free service through my insurance but I do not see how it is practical to use.

I give two points for at least being easy to navigate. But I have to revalidate my login everytime. I can't book studio classes either. there's no support page or contact info. and you can only use the website to access your account details (ie to check into gyms or book classes there's no option to go website only). At this point I say use it for the price not for the reliability. I feel lucky it even lets me login at all (not a compliment btw).

BCBS killed off the usefulness of the Fitness Program website. It’s now just a basic static one-page webpage intentionally done to force people to download the mobile app so they can track and gather information on their users. Before I could go to the website to “Find gym locations” and access payment info. Now I have to do everything via WellonTargetFitnessProgram . I have an old phone with a tiny screen. BCBS, let this old man with bad eye vision access the Fitness Program via your website. Don’t force the mobile app down our throats.

I was hesitant to even download given all the terrible reviews stating that WellonTargetFitnessProgram does not work. I gave it a try and I was able to login no problem and it seems to be working just fine for me. Nothing terribly impressive but definitely does function. Guessing they made updates and improvements in the last year.

After 1/25 update, was able to log in and everything looks good.