Contact Nations Photo Lab Photo Prints Support

by Lilylore

The reason I downloaded this app was because the desktop version was being very laggy. So i open the app and put in the same exact photos in, and its almost 3 times the price?? On desktop the same exact photos were about 150$ meanwhile, in the app it was a little over 400$. i don't understand how there was such a huge difference in price. i just ended up deleting this app and using rhe laggy website instead. i also dont like how it automatically put color correction on which is an extra charge. i spent half the day going through every single photo and turning it off so it wouldnt charge me. its also difficult to properly crop the images. Also I was using my phone on the website so maybe this is why but when i was scrolling through the photos some wouldnt show up or the formatting would be weird.

by Katy_in_CO

I’ve ordered prints from Nations before and found them easy to work with and high quality, so I was very excited to find this app. I uploaded 508 photos, edited the size (why did they default to 5x7 instead of 4x6? Why does adding a duplicate picture in a different print size go to the beginning of the pictures instead of staying in order? Why do they want you to scroll to the end by swiping individually instead if having an option to go to the one you haven’t reviewed yet?), selected many for duplicates in larger sizes, and tried to upload. After multiple failures I started deleting edited photos. 50 at a time until I had less than 50, and it still wouldn’t upload. Just don’t bother with this app. Edit them on a laptop and upload to Nations that way, because this app is a frustrating waste of time.

by M.n.W.1991

Absolutely not do not use this company. I ordered a personalized Christmas stocking for my daughter, the photo fit perfectly, was not close to any edges, etc. The product I got had white around a few of the sides (this was NOT part of the design). I contacted them saying that this had happened and asked what could be done. They said “this is not our normal quality” and said they could either replace or refund. I gave them benefit of the doubt and had it replaced. NOPE, waste of time. I received the same horrible quality product-white edging in new places. So I am not in the process of demanding a refund, and the stockings are going in the garbage. Very VERY disappointed in everything that has happened.