Contact MyUofMHealth Support

by Helpful Dr

Currently I’m suffering from bilateral Avascular Necrosis. This visit and my last visit I had and have now the worse mattress invented. Oxycodone alleviate the pelvic pain but I suffer from severe arthritis in my spine. I need UofM to really show they care about there patients and replace the worn mattresses in there inventory. Yes that’s a huge expenditure but are the patients worth it? Consider I’m here fighting my CML/ALL but as a #1 ranked facility do we go the next step? JuJuan Wilder-Spears Cancer patient would rest better if her mattress did not cause more pain. if I had money to invest I would replace all defective bedding. Thank you an I pray a higher power within this establishment will address this hiccup which was probably overlooked.

by AA Newcomer

I always end up being extremely frustrated when using this app. I make selections for service and it takes a very long time to see anything on the screen in reply to my request. Sometimes I have to wait so long that I finally log out. I have been trying to access a means to contact my primary care physician and have not been successful. This app separates physician from patient, leaving the patient not only annoyed but isolated. You’re quick to tell the patient how much we owe but not quick enough to provide care.

by TADexter

In general, the app is OK, though the recent switch to a screen of big buttons has made it harder to find information after that initial visit to the app. Once I’ve opened something, it disappears from the button list with no way to find it again. Frustrating. Just now, I composed a long message to a doctor, was doing final editing, when my finger randomly bumped the screen. I was taken back to the Home Screen and my message had utterly vanished. There is no Drafts folder. When I go back to the same doctor within Messages, there’s no sign of my message. It is, infuriatingly, GONE. This is utterly unacceptable. When I went to the app’s entry in the Store and follow to link for app support, I get kicked to a web page with general FAQs for the web portal, not support for the app. MORE frustration. Please fix these! When you’re looking for medical advice, the last thing you need are a long list of technical frustrations.