Contact MyFerrari - for owners only

Contact MyFerrari Support


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About: MyFerrari is the official application designed for Ferrari Clients. With just a
few taps, you can access dedicated content and tailored services, taking your
Ferrari experience to a new level.


 
  2026-05-04

MyFerrari Customer Service 💢

Hard-to-find customer service info can be a red flag. Is MyFerrari Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ferrari



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit MyFerrari Website

Privacy Policy: https://www.ferrari.com/privacy

Developer: Ferrari





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3 Most reported problems 😔💔

3.7 out of 5

Nightmare user experience

2025-03-23

by Rogerumihai

This is the worst app I have ever used. My quote has not started manufacturing yet, and my dealer asked me to register the account. I thought it would be a nice experience just like the process of buying a Tesla, but I’m definitely Wrong.

By the way, China appears as “Cina” in the app, which costs me minutes to make sure this is the region I have to choose. I cannot tap anywhere as I wanted because the app doesn’t respond. After 10 minutes of filling information, right before I clicked “submit”, the app crashed. And I gonna started all over. Seriously? I sincerely suggest you firing all software engineers who create this app, and find any outsourcing company in India or China to re-do the project. You will surprisingly find out the cheap rate of outsourcing while at the same time a much more fluent and nice user experience a app can be!

Embarrassing for Ferrari

2025-03-24

by Ballsonchin22

This app is totally garbage. Ferrari is the pinnacle of car manufacturers. It’s above all others but the app is probably the worst I’ve ever used. It’s so slow, I constantly have to login 3 to 5 times before it loads. The app is not informative to my car, it’s should show me tracking, fuel, service, unlock and locking of doors. You should take a look at the Mercedes Me Connect and learn something from it.

No reason to use the app

2025-03-25

by Thalridd

Almost all other car companies have features that are useful.
No tracking the location of your car.
No stats on gas, miles driven, unlock/lock.
For a car that can be driven on a track you don’t get anything in app to record driving stats.
Basic features that should be in the app are not available.




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Why should I report an Issue with MyFerrari - for owners only?

  1. Pulling issues faced by users like you is a good way to draw attention of MyFerrari - for owners only to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyFerrari - for owners only customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyFerrari - for owners only.


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