Modalis app not working? crashes or has problems?

Modalis Status

Last Updated on 2024-05-27 by Syndicat Mixte Intermodal de Nouvelle-Aquitaine

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52 User reports:
App has problems

User reports 52

⚠️ Most reported problems ⚠️

44.2%

Not working

36.5%

Account

11.5%

Crashes

7.7%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Modalis? Report Issue

Common Modalis Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Modalis app on iOS and Android devices. Solve all Modalis app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Modalis iPhone Issues and Solutions

Modalis iOS app crashes, not working, errors
Modalis iOS app network issues
Modalis on iOS has black/white screen

Modalis Android App Issues and Solutions

Modalis has errors/crashing/not working
Modalis server network connectivity issues
Modalis has black screen

Modalis iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Modalis app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Modalis app crashes or not working on Iphone (iOS):

Close and restart the Modalis app on iPhone
Update Modalis app to the Latest Version for iOS
Uninstall and reinstall Modalis iPhone app
Update your iPhone to the latest iOS version

Fix Modalis on iPhone unable to connect to server/internet connection issues::

To resolve Modalis network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Modalis black/white screen (blank screen) on iPhone:

Follow the Modalis iOS app troubleshooting guide Here →

Modalis Android App Issues and Solutions

Fix Modalis not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Modalis app issues:

Force Stop the Modalis App
1. On android, goto "Settings" » click Modalis app. » click "Force Stop".

Update Modalis to the latest version on PlayStore

Clear Modalis App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Modalis app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Modalis.

Fix Modalis unable to contact server/ Modalis internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Modalis » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Modalis » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Modalis on android.

Solve Modalis black/white screens issue on Android:

Follow the Modalis android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Syndicat Mixte Intermodal de Nouvelle-Aquitaine, developers of Modalis.

Verified email

Contact e-Mail: [email protected]

About this app

En plus des trains et des cars régionaux, l’application comprend les réseaux urbains de Bordeaux, Poitiers, La Rochelle, Châtellerault, Saintes, Angoulême, Cognac, Limoges, Pau, Niort, Rochefort, Dax, Périgueux, Brive, Tulle, MACS, etc. A l’avenir, l’application this app évoluera afin de vous offrir davantage d’informations et faciliter encore vos déplacements : horaires des réseaux en temps réel, estimation du coût du trajet, etc. Description Avec cette nouvelle application gratuite créée par Nouvelle-Aquitaine Mobilités, facilitez vos déplacements sur l’ensemble de la Nouvelle-Aquitaine en transport en commun, vélo, voiture et covoiturage. N’hésitez pas à nous faire part de vos questions et remarques sur l’application : contact@nouvelle-aquitaine-mobilites.