Modalis Status

Last Updated on 2026-01-05 by Syndicat Mixte Intermodal de Nouvelle-Aquitaine

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Most reported problems

Not working

63.6%

Account

18.2%

Common Modalis Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Modalis network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Modalis App
1. On android, goto Settings » Modalis » click [Force Stop]

Clear Modalis App Cache and Data:
1. On android, goto Settings » Apps » Modalis » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Modalis.

On android, goto Settings » Apps or Manage Apps tab.
Click Modalis » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Modalis » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Modalis

Contact e-Mail: [email protected]

E-Mail: [email protected]

Website: 🌍 Visit Modalis Website

Privacy Policy: https://modalis.fr/mentions-legales/

Developer: Nouvelle-Aquitaine Mobilités

Jun 30, 2026, 03:29 PM
a iOS user from Poitiers, France reported problems with Modalis : Account
Apr 21, 2026, 07:14 PM
a AndroidOS user from Tulle, France reported problems with Modalis : Not working
Apr 20, 2026, 07:07 PM
a AndroidOS user from Chizé, France reported problems with Modalis : Account
Jan 11, 2026, 08:08 PM
a AndroidOS user from Limoges, France reported problems with Modalis : Login
Oct 09, 2025, 05:29 AM
a iOS user from Poitiers, France reported problems with Modalis : Not working
Sep 08, 2025, 05:31 PM
a iOS user from Bordeaux, France reported problems with Modalis : Not working
Sep 08, 2025, 11:11 AM
a AndroidOS user from Paris, France reported problems with Modalis : Not working
Sep 06, 2025, 09:07 AM
a AndroidOS user from Bordeaux, France reported problems with Modalis : Login
Aug 12, 2025, 10:16 AM
a Windows user from Biganos, France reported problems with Modalis : Not working
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