mySWICA Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SWICA Krankenversicherung AG
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit mySWICA Website
Privacy Policy: https://www.swica.ch/mobile/myswica/myswica-agb?lang=de
Developer: SWICA Krankenversicherung AG
Can I trust mySWICA app?
Protect your data and wallet. We investigate the developer's website (Swica.ch), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Cannot track my monthly statements!!!
by Lightdays
I have several key issues with this app. I mainly downloaded this app so that I could go digital and reduce paper waste, but it is of no use to me if I can’t properly track my records through here. MY FIRST ISSUE is that my premium statements are not made available on the app because they are paid through direct debit. It does not make sense that I do not have access to a digital record of the statements, and that I would only be able to access them if I also ask for a paper copy. MY SECOND ISSUE is that I cannot track which benefit statements have already been paid. It only shows me the amount due, but it does not show in any way which payments have already been completed and which ones are still pending. I am trying to minimize waste by going digital, but it doesn't make sense if I can't access my records! Very frustrated customer.
Awful
by Indoorcyclist
Never remembers face id setting.
Forced to use the app
Frustrating
by GothamSenator
Probably the most frustrating app I’ve ever used. I’m not sure what’s going on at SWICA but the previous app was also terrible. For example, and probably the most frustrating, is that the app constantly logs the user out. To make it worse is each time requires two-factor authentication which is only available to your mobile phone. This prevents you from accessing in only wi-fi mode and forget about it if you’re traveling and have a different SIM in your device. Honestly may drive me to switch providers next time around. I hate it THAT much.
Have a Problem with mySWICA? Report Issue
Why should I report an Issue with mySWICA?
- Pulling issues faced by users like you is a good way to draw attention of mySWICA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a mySWICA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using mySWICA.
