Contact Dribbleup - Sports & Fitness

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About: DribbleUp is the first ever smart basketball to track and analyze your performance.

Headquarters: Woodmere, New York, United States.



Dribbleup Customer Service 👿🤬😡😠💢😤

Dribbleup - Sports & Fitness Contact Information

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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 4 Customer Service Reviews 😭😔💔

4.7 out of 5
David Miller
2021-05-08

I am on my 2nd day of having the 10 lb medicine ball. I have done a few programs, specifically the 7 minute Easy workout and the 5 minute Easy Abs. In both programs, the programs worked great ... UNTIL the last exercise in each, when the iPhone app froze. Please correct this problem ASAP. This makes it difficult to work with this ball.

Boxing

2022-04-28

by Grcefacs

Need a better way to count punches. When boxing/kickboxing we move a lot and get out of frame and more than half of punches are not being counted. Which wouldn’t matter but then they compare you to other members which is cool but it needs to be accurate. I try to get back on frame and miss until I forget t and get the work out in. However, that’s not how the app claims it works.

This needs to get fixed. I’ve see other reviewers with the same feedback and not only with boxing but other DU products.

Also, fbook shouldn’t be the only community if members they have. Unless they’re only targeting older millennials, stay at home parents, and older.

Lack of shot tracker and good features

2022-05-05

by Rfarr09

Bought this because I wanted to be able to track shot speed for soccer ball. Major disappointment when I found out they don’t do that. The workout/class features is great…if you aren’t a teenage soccer player who loves to shoot the ball and would love to see how fast my shot is. If DribbleUp sees this, add the shot tracker feature back. Give more options than just workouts and skill training. Customer service was ok. They responded quickly but never actually answered my question. Should’ve read reviews and did some research. Hope you do this

Flawed

2022-05-12

by ShangelaB

While I love the concept of this app, when I mirror to my tv it hardly ever seems aligned with where I should be.

The mirrored version doesn’t look anything like they do in the advertisements.

Floor exercises are nearly impossible because even when you move the phone towards the ground it seems too low. The targets that you are supposed to hit aren’t where they should be. It makes working out more of a difficult task and probably not safe. I’m not working out properly, just trying to hit the targets so it can catch my rep.

Their lives seem to be at like 4 in the morning for me on the west coast.

The beginner classes are still so hard. Show us what we can do until we get up to speed.

Overall pretty disappointed with this app.


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