Focus PSA app not working? crashes or has problems?

Focus PSA Status

Last Updated on 2022-01-21 by Aura Mobile

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Common Focus PSA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Focus PSA app on iOS and Android devices. Solve all Focus PSA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Focus PSA iPhone Issues and Solutions

Focus PSA iOS app crashes, not working, errors
Focus PSA iOS app network issues
Focus PSA on iOS has black/white screen

Focus PSA Android App Issues and Solutions

Focus PSA has errors/crashing/not working
Focus PSA server network connectivity issues
Focus PSA has black screen

Focus PSA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Focus PSA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Focus PSA app crashes or not working on Iphone (iOS):

Close and restart the Focus PSA app on iPhone
Update Focus PSA app to the Latest Version for iOS
Uninstall and reinstall Focus PSA iPhone app
Update your iPhone to the latest iOS version

Fix Focus PSA on iPhone unable to connect to server/internet connection issues::

To resolve Focus PSA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Focus PSA black/white screen (blank screen) on iPhone:

Follow the Focus PSA iOS app troubleshooting guide Here →

Focus PSA Android App Issues and Solutions

Fix Focus PSA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Focus PSA app issues:

Force Stop the Focus PSA App
1. On android, goto "Settings" » click Focus PSA app. » click "Force Stop".

Update Focus PSA to the latest version on PlayStore

Clear Focus PSA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Focus PSA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Focus PSA.

Fix Focus PSA unable to contact server/ Focus PSA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Focus PSA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Focus PSA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Focus PSA on android.

Solve Focus PSA black/white screens issue on Android:

Follow the Focus PSA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Aura Mobile, developers of Focus PSA.

About this app

aura's market-leading, interactive Customer Experience Management platform allows you to drive measurable improvements in system processes across your entire Brand.